[Resolved] Indane Gas - Indian Oil — Over charging by dealer for new LPG cylinder connection

jkroshan

Address:

Bokaro, Jharkhand

Recently I applied for a new LPG domestic connection with Ref No. N[protected]. When my father went to the distributor (Name: Bokaro Flame), he was asked to deposit an amount of Rs 7,800 which is way higher than original price of Rs 3,500 (estimated) and Mr Rajesh who claim himself manager of that office clearly informed that he will be giving receipt of only Rs 3,500.

When my dad asked about the reason, he informed that the same fee is applicable to everyone comes here for new connection and without it no body can get a new connection. He also said that the decision of taking higher amount is imposed from top and he cannot do anything about it.

It's highly frustrating to see and experience this kind of scenario where one have to bribe people for having a day meal at your home. It is an essential commodity for every household now a days and bribing authority for this tells us the kind of society we live in.

After having this experience my father came back home without knowing what to do. Now we decided to take this matter to the concerned person just in case if somebody still has the heart to understand our or others plight facing the similar issue.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

subhash gaur

from Delhi, Delhi

indane gases — new connection of lpg cylinder

Sir,
This to inform you that I am equirying for new lpg connection for last 2 months.The agency manager is not interested to even give any kind of information regarding this.They are selling the gas cylinders to the black marketers in the open market.So you are requested to take necessary action against them.
Indane Gases,Sikandrabad,Bulandshahr,Uttar Pradesh.
Thanks
Subhash Gaur.

Sisira Kumar Mati

from Delhi, Delhi

IOC-LPG — Over-charging of LPG

Dear Sir,
I am an LPG consumer (Customer No. 20317) of Ever Green Gas Agency (Indane Distributors), Shop No.6, Gulabi Bagh, Delhi-7. For the last two days, i.e. on 2nd and 3rd June, 2008, I dialed several times for booking of lpg. But the phone lines are cut off . Next day i.e. on 4.6.2008, I personally visit the agency, I found that all the lines are died. Then I booked gas on 4.6.2008 vide Cash Memo No. 945, who assured me that till today evening you will get your LPG. But I did not get the gas in that day. On 5.6.2008, when I get the LPG, the price was overcharged at Rs.346.30 by handwritting over the computer printed receipt.
I hereby complained that though I booked lpg on 4.6.2008 at 9.55 AM and though the price hike was effected from 5.6.2008 I was overcharged with Rs.50/-. Kindly look into the matter and revert me about this injustice.

umesh gupta

from Jaipur, Rajasthan

IOC-LPG — RAJENDRA GAS Jaipur

Sir
The dealer Rajendra gas always keeps his telephone off.
never picks up Mobile.
It has become a problem to book the gas
my consumer no is R-26714 in the name C-Gupta

grsamal

from Mumbai, Maharashtra

Lpg Gas Cylinder — unnecessary charges claimed while getting a new cylinder

Hi,

I went for a second Cylinder from the dealer named ShreeLalji in Kandivili(E), Mumbai. While getting the new cylinder they charged me 1822/-.
1250/- as deposit, 336/- for the cylinder, 25/- stamp duty and 110/- for TEA. When i asked them i dont want TEA they told me that i have to take it anyhow and they charged me 110/- for that. When i came back and checked the price of the TEA in the packet it is mentioned as 49/-. So my concerns are
1) Even though i dont want the TEA packet they asked me to take it compulsorily
2) the price of the TEA packet is mentioned as 49/- but they charged 110 for 2 packets (i.e. Rs 55/- for each packet).
This is very irritating that how could they force a customer to take the tea packets compulsory. Kindly check with the dealer if they are charging illegaly.

Regards,
Gyana

grsamal

from Mumbai, Maharashtra

Hi,

Thanks for taking care of my complaint. I received a call from the owner of the HP Sree Lalji and he apologized for charging extra money from me while registering for second cylinder and is ready to pay back the amount.

Thanks for the help.

Regards,
Gyana Ranjan Samal

P.K. Dixit

from Gurgaon, Haryana

Indane - LPG Cylinder — Overcharging

I have booked a cylinder on 20th June, at 9.30 a.m., vide booking no.
[protected], as a normal procedure it will take 2-3 days delivery time,
but they have not delivered after 05 days, as the government announce
price hike on LPG, soon the next day they delivered on 25th June.

it is clerly called unfair trade practice by the Indane Gas distributor.
they must have returned my overcharging amount.

Hentry

from Chennai, Tamil Nadu

LPG Indane TUCS alandur, chennai, Tamilnadu .i have contacted on 18th March 2019, for new connection, he replied 2 cylinder to get to pay Rs. 7850, single connection to pay Rs. 6400 . i Really shocked . because Indane Mentioned in web site, from March 1, 2019 on wards, Single cylinder Rs.1450, regulator Rs.150 and 2 cylinder Rs.2900, Regulator Rs.150
both iam calculating from website breakup come under Single Gas without Gas stove (Gas stove not Mandatory) as Rs.3051 add GST 5% 152.55 totally Rs.3203.55 . Double Cylinder is Rs.4501 add 5% GST 225 Say Total 4726.05

Then Why TUCS Alandur, chennai Distributor ask More charges for getting new connection .

Kindl take neccessary action against Distributor

Vasanth

Hentry

from Chennai, Tamil Nadu

Indane Gas - Indian Oil — Over charging by dealer for new LPG cylinder connection

LPG Indane TUCS alandur, chennai, Tamilnadu .i have contacted on 18th March 2019, for new connection, he replied 2 cylinder to get to pay Rs. 7850, single connection to pay Rs. 6400 . i Really shocked . because Indane Mentioned in web site, from March 1, 2019 on wards, Single cylinder Rs.1450, regulator Rs.150 and 2 cylinder Rs.2900, Regulator Rs.150
both iam calculating from website breakup come under Single Gas without Gas stove (Gas stove not Mandatory) as Rs.3051 add GST 5% 152.55 totally Rs.3203.55 . Double Cylinder is Rs.4501 add 5% GST 225 Say Total 4726.05

Then Why TUCS Alandur, chennai Distributor ask More charges for getting new connection .

Kindly take neccessary action against Distributor

Vasanth