[Resolved]  Indane Gas — delay &overcharging of gas cylinder

Address:

Howrah, West Bengal

29/06/2011
This complaint is directed against Indane gas co;mainly their distributor M/s saha distributors of 10 c
As hutosh mukherjee rd, Kolkata700020,phone no[protected].I had booked my cylinder gas with saha distributors;through new system of 24 hrs booking over telephone on 16 th of June 2011 and a confirmation was recd by me after three days on my son's mobile that against my reffill booking no 207463 a cash memo no 3813 is generated and the gas shall be delivered shortly.When the gas was not supplied till 22nd june 2011,I personally visited the distributors and they promised me that the gas will be supplied that day.Again I visited them next day and the executive there telephoned the supply man to deliver my gas and i returned happily.Again they failed to supply the same and i telephoned them next day and they replied that the gas would be delivered surely.I waited for the same in vain.A refill ,after it was alloted to me, was not supplied till 25 th june and the prices of gas went up by Rs 50 .Then the distributor told me that since the prices were increase the gas supply will be stopped and will be delivered at a new price after the prices were fixed.Ultimately I was supplied the cylinder after lot of fight with them on 28th of june2011.The old computer generated cash memo at old price was crossed and a new price was hand written and I was made to pay the new price.The government is trying to cheat people by delibearately resorting to delay tactics and i am sure they must have made quite some money by supplying to lot of customers like me.I would request you to take up my case with them and help me get Rs 35/more they have realised from me.
Yours faithfully,
Mrs.Nita N Parekh
24,Ray street,Block B,4th floor,
Kolkata700020
Mob:[protected]
My Consumer No:T3710