Indane Gas — repeated delivery(twice)of empty cylinder

Address:

South 24 Parganas, West Bengal

dear sir,
i D.P.GUHA ,c/o s.k.biswas residing at 96/2a, sarat bose rd, kol-26,po-kalighat,ps-ballygunge, hereby like to draw your attention which turned out 2b a nightmare for me and my family members....a fraud which 's being done by SWARNA NIRMAL GAS SERVICE, 81A, MOTILAL NEHRU ROAD, KOLKATA-700029,PH[protected].my customer no:SNT00091...i booked a gas frm the above mentioned distributors for indane gas for commercial usage on 6/8/2011...order no ...612...delivered on 14.8.2011 at 12.09...to my utter dismay ,IT WAS A EMPTY CYLINDER,MY MOTHER WHO'S 73 YRS NOT PHYSICALLY FIT went to the distributor and lodged a complain,which turned into deaf years, and the very next day,they again send an empty cylinder, which i discovered today,(23/9/2011)as we were not in town.so,i'll be hily obliged if the respective authorities takes some serious actions against these malpractices and i be compensated at the earliest.......regards