[Resolved] Indane Gas — Complaint for non-receipt of refill cylinder

Mr D.R BHALLA

from Delhi, Delhi

Address:

West Delhi, Delhi

I am a consumer of Indane gas (Consumer Number 17119), agency M/s. Nair gas service, vikas puri, new delhi-110018.
I booked a refill through IVRS ([protected]), on 24-Aug-2011, vide booking number 6362, reference number 1491706.
Till date as on 6-Sep-2011, 9:40 PM, no refill has been received. IVRS system informs that the refill has been delivered on 31-Aug-2011. The agency is not reachable on any of its telephone numbers, despite repeated efforts for one full day.

There is a general complaint that the refills are being sold in the grey market. Request you to look into this and have the matter investigated.

Yours greatfully,
Asha Rani
W/O D.R. Bhalla
289-A, DG-II, Vikaspuri
New Delhi-110018
+91-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anithavargheese

from Pune, Maharashtra

Indane Gas — Non-receipt of refill cylinder

I have Indane Gas connection with Consumer number 22936 from the Happy Home Indane Gas agency in Visakhapatnam. I have booked for a refill cylinder on 1st of June 2009 with booking number of 164, and I was promised delivery of the cylinder in 4 days.
However after 22 days I have still not received my refill cylinder.
Calling the agency (Ph.no.[protected] always end up in engaged tone, and the rare occassions when it rings no one picks up the phone.
Kindly intervene and assure timely supply of refill cylinder.
Anitha Thomas

PRABHAKARAN NAIR

from Ernakulam, Kerala

I HAD BOOKED FOR REFIL CYLINDER ON[protected] BUT TILL TODAY GAS AGENCY (GOURI INDANE SERVICE, CHUNANGAMVELI, ERUMATHALA P.O PH.[protected]NOT SUPPLYED

PLEASE TAKE AACTION