[Resolved]  Indane Gas — irregular supply of indane LPG cylinders at ROURKELA

Address:

Sundargarh, Odisha

Gruhasova indane gas service of ROURKEALA is always delays the supply of the riffils to the home. Also booking on the telephone is not responed many a times , it takes several hours to book on the telephone, some times phone is engaged for a long period and some times it is not responded. I have two cylinders , but they are mantaining delivery record/schedule of one cylinder only . I have jont family so one cylinder is consumed in nearly 25 days. they allow booking of cylinder after 20 days and after booking we get cylinder after 30 days . So to get one cylinder it takes nearly 50 days and we are unable to maintanin the second cylinder which put us in trouble, to use some alternate souce for cooking. Please suplly the cylinders as soon as possible ( max, 3 DAYS) after booking , to maintain the second cylinder. Also delivery boys are coming to home suddenly after number of days has passed without prior information , if home owner is gone for some urgent works at outside or gate is locked ( still persons remain inside during afternoon , generally when people get some rest at home) delivey boys returns the cylinder to the dustributor saying the door is locked and LPG distibutor deletes the seniority list of the consumer without giving second chance. If distributor is so rigid on delivery date , they have to inform in advance the date on which riffill will be supplied .