[Resolved]  Indane Gas - Roy & Dutta Distributor, Sodepur, Kol - 700110 — Malpractice in supplying gas-misbehabier of delivery boy-

Address:

North 24 Parganas, West Bengal

My cons. no is 23431in Roy & Dutta Enterprises,13. Indralok, Sodepur, Kolkata 700110. I booked one cylender on 29.3.2010 through IOC Call centre bearing Sl. No.3852. Since the delivery was not made, on 22.4.2010 I enquired about the status with the call centre ( as because the employees of shop dont care to answer the phone) and surprisingly I was told that it was delivered on 16.4.2010. When I told the receptionist that it was not delivered, she advised me to contact the shop immediately.
Now the whole thing is clear to me . Last time the delivery boy had asked for extra of Rs.10 in addition to usual tips. When I refused, he threatened that if you dont pay you will face problem in the next time.And it is the next time!
I contacted with the distributor with no results. I wanted to see owner but I was told that he was not there.What else a senior citizen can do?
This complaint is being made on behalf of a lot of honest consumer who does not butter the delivery boy, with the hope that that matter will be taken up with this particular shop and the needfull will be done as the higher authority may deem fit and proper.

Tapash Chandra Ghosh
Saktipur, B.C. Sen Road, Agarpara
Pin. 700109