Indane Gas — REFILL NOT RECEIVED

My consumer no.10328 and resident of New Delhi, Sarita Vihar. M/s VEENA GAS SERVICE
is the distributor for my connection. I have been trying to contact the said agency
since 09th Feb, 2011(7 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected],26914545,[protected] are not acccessible .Though I have booked for the refill using 24 hours centralized booking facility on 9th feb itself ,vide phone no 1260.. On last ocassion also I had experienced similar kind of problem and after 15 days of refill request at 1230,
I had to personally visit their office and I was told that due to techinical problem they did not receive any request from my side. They had also assured me then, that this will not happen again. Bot sorry to say ..same thing is being repeated again.I am a social worker working with an NGO..and can't visit Veens Gas Agency office for every refill. I can't contact them over phone also.Their Email Id "[protected]@hotmail.com" is also not working and reminder mails sent to them at this email are BOUNCING

Kindly look into the matter and ask the distributor to set his system in order and send us the refill at the earliest. You may appreciate the precious time and effort already lost by me in this regard.

Manjit Singh
L- 110, Sarita Vihar, New Delhi-110076
Cell No [protected]
Email Id [protected]@yahoo.com