[Resolved]  Indane Gas Service Baldeo Mathura — Gas booking not done on time & Very rude n misbehaviour of staff

Address:

Mathura, Uttar Pradesh

Dear Sir

I m Satish Chandra Goyal, belonging to Post - Baldeo Distt. (Mathura)
I am a customer of Swati Indane Gas Servise Situated in Rirha road Baldeo (Mathura).
My S.V. No is [protected] And Customer no is 4249.
My Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 15 march 2011 and delivery was on 26 April 2011.
Very rude n misbehaviour of staff.
I book gas cylinder every time by telephone and their line is always busy. After longtime they pickup the call and do not speake properly.

Problems with the agency:

1. While booking gas cylinder through phone they did not pickup the phone call and did not respond to the customer.

2. Cylinder is illegally sold to someone other than consumer.

3. They do not keep the stock (gas cylidner) always. But they sold the cylinder with higher price.

I expect your immediate response highly appriciated.

Yours faithfully
Satish Chandra goyal
Nivari road
Baldeo (Mathura)
Pin- 281301
Ph- [protected],[protected]
E mail- ID- [protected]@gmail.com