[Resolved]  Indane Gas - Sri Rama Agencies Bangalore — Phone Calls are not attending even when gas is leaking in home

Sri Rama Agencies - TIN [protected], #1, 6th Cross, Dayanand Layout, Tambhu Chetty Palys-Main Road, R.M. Nagar, Bangalore 560 016. email - [protected]@yahoo.co.in
ph[protected], 25654560, 41144619, 41144620, [protected]No phone is working - all are busy or switched off)

I am a customer of Indane Gas. The LPG cylinder delivered to my home when started using, there was gas leakage in the cylinder. I tried calling on the following indane numbers
[protected], [protected], Emergency numbers 41263305/[protected]/[protected] and there was no reply and no one are picking up the phone.

What the hell is happening in India. If the customer service is not done properly then why the hell govt of india is given license to these people to run the business.

In other countries, only one rule to customer service it is as follows
two points to customer service
point 1- Customer is always right
point 2- If customer is wrong refer point 1.

Please wake up india, atleast now lets be honest and behave as more responsible citizens.

I dont know whether there will any action on this message. Any way I wish my self as all the best. Let god save the citizens of india from corruption and this kind of people who get license without proper services to people.

Who ever reads this email, Please call the phone numbers above mentioned to fix my lpg cylinder problem.

My mobile number is [protected].

Thanks,
Harish
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Indane Gas - Sri Rama Agencies Bangalore customer support has been notified about the posted complaint.
Complaint comments 

Comments

The customer service of Rama agency is absolutely pathetic...I am trying for last 3 days to connect to them..not once could i manage to get through them. The lines are always engaged. Is there any way to complain about them officially...every time its like that...
NOT YET RECEIVED THE CYLINDER EVEN AFTER RECEIVING THE SMS SAYING THAT THE BILL # 6391 HAS BEEN GENERATED ON 09.06.2011 FOR THE REFILL BOOKING # 207976 FOR THE CONSUMER # 10218

SRI AGENCIES — SERVICE PROBLEM

Sir

i am {sriagencies sanagareddy medak dist a/c [protected] } account maintted last 8 year in your bank . {annual turnover appros 4.5 crores}but now service is not satisfid, manager also not respond.he is talk colse your account ,pls take this manager action

thank you sir
your faithfuly
M/s. sriagencies
sangareddy
medak
Ap
As am a customer at sri rama gas agencies at Ramurthy nagar B'LORE and my consumer id is 13292 .as this had become a big nusance from february
as when booked at last time the agency did not deliver the booked gas cylinder on time and we were not been given a proper response even through sms also this made our family to get suffered a lot on the negligence on time deliver and after complaining at the call center there was some actions taken, but there was another big issue created by sri rama gas agency while booking for the second time as they replied us that the booking will not been taken until the two cylinders get overed as this is really very redicioulous and the final action action has to been taken against the agency .

regards
MALA TITO
Sri rama agencies is an Absolutely irresponsible gas agency...they have no idea about the rules and regulations...they form their own rules...have not been delivering cylinders on time...they never answer the phone...their license should just be cancelled and all the employees should just be kicked out...useless people...
I raised request for refill cylinder on 31-march 2012 which reference number is 546211. As per rule after 21 days we will receive cylinder and I was waiting till 22 April 2012 and did wait for 5 more days. On 29-April 2012, I called to your helpline number [protected] and got response within 48 hours problem resolved. But till 3 –may 2012 again I was facing same problem and till this date 34 days over. On daily basis, I am calling to same number but not getting any response. Is this type of service you are providing to customers?. I am highlighting my problems with consumer firms and media due to facing this problem, you should understand problem what are we facing from last 40 days.

Distributor Name -: Sri Guru Krupa Indane Distributors
#71/1 Mehta Arcade, 15th Cross, 6th Phase,
J.P. Nagar Bangalore-78
I raised a request for new refill cylinder on 17th Oct 2012. Reference no : 633141 against my consumer no:59176. The cash memo reference no : 26219 dated 02nd Nov'2012.
Till date I have not received the cylinder and if I call Sri Rama Agency on the landline nos, Nobody is picking the call and most of the time the phone nos are engaged.
I am really fed up with this service. We don't required such a third class service provider. Better to cancel the license of this agency.

Distributor : Sri Rama Agency
Place : Ramamurthy Nagar


Regards
Thimmaiah
Mobile : [protected].
Hi,
This is Madhukar,
I have taken booked for a refill this Jan 1st, 2015,
Till today (16th Jan, 2013) they did not deliver. On ivr they are saying they have cleared up to 4th, Jan 2013.

I had gone to last week, they said they would be delivering in the couple of days, I dont see them at all. Home come they have cleared till 4rth while mine 1st itself is never delivered.

Very bad customer service.
small correction to the above, I have booked it on 1st Jan, 2013 (year got mistyped there)
Hi,

This is Mohan,

I have bocked the refill and they have rejected after one week with out any reasons.

Not even a single call is attended in this nonsense Rama Agencies. I am fed up with this. At least they should have a courtesy to attend the call and speak and assist on our questions.

I believe no body will look on to this page, If at all any body have looked then these problems would have solved.

Very very bad experience.

Please call @ [protected].
Very bad experience with Rama Agencies and poor response from the staff.

We booked several times through Registered phone and we used to get SMS that you are booked, delivered shortly, cash memo cancelled. I walked to Rama Agencies Several Times. I used to get the same response like "tomorrow, you will get it" and our system is not working. What are they doing with stupid system, without knowing the value of customer.

I don't know what to do with this kind of people
Sri Rama Agencies is one of the worst service provider, please never go there!

First of they dont pick the phones / response to emails, Even if you go there in person, no one gives proper response.

Looks like all their staff qualifies to government job, such a lazy attitude

Indane gives not a damm to it, I am switching to Bharat agency.
This is against Sri Rama Gas Agency. Completely corrupted. I applied for a new connection. They asked me to get some hell lot of documents. After I got every thing done, they came back telling that they are not issuing domestic connections and if there are is urgency I have to go for commercial cylinders. As far as I know, commercial cylinders should not be brought for home purpose. There was one more customer who got the domestic connection infront of my eyes, who was speaking in the language of the manager sitting(Guess its Telugu). Ridiculous Please cancel their license
Sri ram agency, bangalore is worst ...i did refill booking and received cylinder after one month after many cancellations and refill bookings..Staff is worst(they are suitable in fish market) and poor customer service...their phone numbers([protected], [protected]) are always busy...
Indane oil, please take action on this fraud agency..I suggest their licence should be withdrawn..
Sri Rama Agencies - TIN [protected], #1, 6th Cross, Dayanand Layout, Tambhu Chetty Palys-Main Road, R.M. Nagar, Bangalore 560 016. email - [protected]@yahoo.co.in ph[protected], 25654560, 41144619, 41144620, 25660620

Just some days ago we booked for a LPG refill, later the bill was generated (received SMS confirming the delivery shortly). Further, a day later, we received a text msg stating that our booking has been cancelled and to inquire the agency for the reason.

Luckily, as our call was attended, the agency representative gave all answers (lies, in other words) that the door must have been locked, pls contact the delivery man (is he a decision maker?), it's IOC that cancelled the booking, and finally the truth reveals: that the price has been revised! "So, please book again, and we will deliver it tomorrow."

Where's ethics? We got no energy and time to fight these conscious petty crimes of such Consumer-harassing agencies. We can only regret that this is what you make of India - a corrupt nation. Wake up, people (and the agency), we are the nation.

SLENDER NOT Full

slender not deliver to time my booking date 14/01/2015

GAS DELIVERED

D V GAS SERVICE IS NOT DELIVERED GAS IN PROPER TIME.

CONSUMER NO 31064 SUBSIDY AMOUNT NOT RECEIVED IN BANK

CONSUMER NO. 31064 IN NAME OF DAVINDER KAUSHAL TILL DATE I HAD NOT RECEIVED AMOUNT OF SUBSIDY IN MY BANK ACCOUNT

NOT DELEVERED AT HOME & CHARGE EXTRA 9RUPIES

I am the Consumar of Indain gas co. Through Rohan gas agency kalchina & my Reg No. is R10388 . The hoker of rohan gas agency is charging Rs 9/= extra & he is not delivering the cylinder at home. Since last six to eight month

Not getting connection

Even if my gas connection has been transferred on 13th Aug 2014 from Wazirpur, Rajasthan to Dhenkanal, Odisha, still I m not able to get a connection.I have to depend on hotel for the food.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information