[Resolved]  Indane LPG — Poor service of the agent

I, M.J. Thomas, Maruthoor(H), Ponthenpuzha, Kottayam(Dist), Kerala State, am a LPG customer with M/S Sastha Flames, Erumely, Kottayam(Dist), Kerala State. I am having a customer No. 6671 and booked for a refill cylinder on 12/11/2008 through telephone. Even then my request is repeated several times the agency could not deliver the same until this day-15/2/2009. It is a fact that the cylinder delivery of the agency is not according to booking priority and they are partial towards the customers.
So please take necessary steps to solve the problem at the earliest.

Yours faithfully,
Sd/-
Ponthenpuzha,
15/2/2009. Thomas.M.J,
Maruthoor(H)
Ponthenpuzha-P.O.,
Manimala,
Kottayam(Dist)
Kerala State.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear sir,

Natureof supply: domestic

Customer No.37373

Agency address: Dada Gas Agency
Indane Disstributors
31A Madhavaram high road
Perambur, Chennai 600011.
Agency Code: 5575640
Date of refill order: 09-11-09

Date of complaint:23-11-09.

The said Agency has not delivered the refill till date. On enquiry, it is marked
as "door locked" on[protected]. It is a FALSE recording. The manager of the Agency simply advised me to complain anywhere, as he cannot question the delivery boy. It is a pity. I booked this refill more than a month after last supply. Kindly look into this agency's disinterest in service and non-supply of refill as per your directives. Soliciting your earliest reponse.
Yours faithfully,

A.George leon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information