I, M.J. Thomas, Maruthoor(H), Ponthenpuzha, Kottayam(Dist), Kerala State, am a LPG customer with M/S Sastha Flames, Erumely, Kottayam(Dist), Kerala State. I am having a customer No. 6671 and booked for a refill cylinder on 12/11/2008 through telephone. Even then my request is repeated several times the agency could not deliver the same until this day-15/2/2009. It is a fact that the cylinder delivery of the agency is not according to booking priority and they are partial towards the customers.
So please take necessary steps to solve the problem at the earliest.
Yours faithfully,
Sd/-
Ponthenpuzha,
15/2/2009. Thomas.M.J,
Maruthoor(H)
Ponthenpuzha-P.O.,
Manimala,
Kottayam(Dist)
Kerala State. Was this information helpful? |
Natureof supply: domestic
Customer No.37373
Agency address: Dada Gas Agency
Indane Disstributors
31A Madhavaram high road
Perambur, Chennai 600011.
Agency Code: 5575640
Date of refill order: 09-11-09
Date of complaint:23-11-09.
The said Agency has not delivered the refill till date. On enquiry, it is marked
as "door locked" on[protected]. It is a FALSE recording. The manager of the Agency simply advised me to complain anywhere, as he cannot question the delivery boy. It is a pity. I booked this refill more than a month after last supply. Kindly look into this agency's disinterest in service and non-supply of refill as per your directives. Soliciting your earliest reponse.
Yours faithfully,
A.George leon.