[Resolved]  Indane LPG — DELAY OF LDG

Dear Sir,

My Name is Jose K I,
Consumer no. 12315.
Dealer name - Sudarsan gas agency(Indane), Pullazhy, Thrissur.

I have only one cooking gas cylinder and i have booked on july 11th, 2009, Gas agency informed me that the cylinder will bring to my home within 30 days. Sudarsan gas agency supplied LPG cylinder to my neighbours on 17th Aug 2009, But till the time not received the cylinder to me.

I have tried to call the agency in the contact number[protected],[protected]. But they are not taking phone calls on last three days. So I have visited their office and the lady staff informed me to call to office to know about the supply and all. But the same time 2 telephones ringing in the office and no body is taking the calls.

Please take necessary actions as soon as possible to receive the cylinder and to take phone calls.

Jose K I
Rhythm
PHC road
Chittilappilly P O
Thrissur dt.
Mob[protected]
E mail - [protected]@yahoo.co.in
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Aug 14, 2020
Complaint marked as Resolved 
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Sudarsan Gas Agencies Ayyanthole — delivery above 30 days

Gas booked on[protected]. but not delivered till date. We have only one cylinder. The last sypply was on 28.07.2009.
I am N.Anil Kumar, my consumer no is 11298
There is a great delay in supplying gas, it takes over 35 days. And we could book the next only after 10 days. we use 1 cylinder in 32 days often we run out of gas. If we enquire about it in Sudarsan Gas Agency Pullazi Thrissur the lady over there replies indifferently and rudely. we keep 2 cylinders for our convenience and if they could not supply gas at the stipulated time what could we do but only call them.
The customer service is very poor. Kindly take necessary actions to supply gas quickly and also instruct the persons over there to behave well with the customers.
N.Anil kumar,
Flat no 214,
Mayura apts,
Ayyanthole P.O,
Thrissur.680003

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