[Resolved] Indane LPG — Booking and delayed delivery

[Resolved] Indane LPG — Booking and delayed delivery

R rajiv73 from Gurgaon, Haryana

The phones of LPG agencies are found busy continuously for days. One has to go to their office, burn fuel and add pollution to envoirnment. IOC should make arrangements for booking on web site. The refills now a days are being supplied in 11-12 days. The web based system would be very useful to find history - date of booking/ supply, history of date of booking/ delivery. In all it will be in the interest of consumers and IOC. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Manjunath

from Bengaluru, Karnataka

I am from bangalore Rajarajeswarinagar mysore road, past 03 days trying to book a refill, but its coming engage, In case its ringing nobaody can lifting the phone, any body responsibility Senior Officer please guide to RASHMI AGENCIES MYSORE ROAD NAYANDAHALLI. BANGALORE
Ph:[protected] & [protected].

Manjunath.
M: [protected].

jaspal

from Bengaluru, Karnataka

I agree with Manjunath, it is a heculean task to book our gas with thiS gas agency''RASHMI AGENCIES MYSORE ROAD, NAYANDAHALLI. BANGALORE ' They have 6 Telephone Numbers and surprisingly all Phones are engaged all the time.If we are lucky telephone may ring but no one will pick up.Therefore, i started booking gas on automatic system by dialing 1260. It worked beautifully for 3-4 months, but for the last 4 months when i book Gas on this number inspite of booking system giving me my booking number company denies any booking against my name.In Sep 08 after booking on automatic system since i didn't get gas for a few days, after lot of efforts i could get through the telephone of this gas agency to be told that there was no booking against my name.Then i was given a fresh booking number on that day.I got my gas cylinder after 11 days. May i request IOC to find out why this Gas Agency is not accepting gas booking through Automatic System from telephone number 1260 ? May i also request IOC to provide online booking on their website.Thanks.
JASPAL[protected]