[Resolved] Indane LPG — Poor Service | |
Hi, This is Balpreet Singh from Pune. My Indane gas dealer is 'RadhaKrishna Indane'. My consumer number is RK8975, SV No=372149. I have only one cylinder. The dealer promised us, that who have been given single connection, will get a new order in one day. Now I have booked my new order 3 days back, still not received it. Both of the family members are working, dealer is not ready to give us the cylinder before 10:00 am ant not after 6 pm. We have only sunday off. Its been 4 days now, we are sitting without home made food. Daily we have been ordering from a restaurant. we have one year old kid, who is eating restaurant idlis and milk. I have registered for second cylinder on 16/07/07, but not got it till yet. It was told by the dealer that I will get the second cylinder after 4 to 5 months. Its been 8 months now. Is this the kind of service you are providing? Please look into this matter asap. Balpreet Singh ([protected]) Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Indane LPG — Bad customer service
Hello,I have the LPG connection from the following branch of Indane LPG service
M/S Rashmi,
Indane Gas distributor
23/4, Nayandahalli, Mysore Road,
Bangalore 560 039.
1. The GAS booking service system is very bad. They 3 phone lines to call up and book, but always says busy.
2. Every month i have to spend some 4-5 hours sometime whole day, to keep trying all the number and book the same.
3. It is very pathetic, If go and check at the Distributor, i get message like " Sir call volumne is too much we cannot help"
4. It is better the company comes out with better ways for booking GAS, to handle high volume of customers. like SMS, emailing options apart from the regular telephone booking.
Pls look into the issue of improving the services
Regards
Vinay