[Resolved]  Indane LPG — NON BOOKING

26 FEB 2008

To
The Person In-charge,
Customer Complaints,
Indian Oil Corporation Ltd.,
Indian Oil Bhawan,
Chennai.


Sir/Madam,

I am one of your LPG customers having my account with M/s. Arjuna Indane Agency, Chennai-600 099 with Customer Number 198. I would like to bring to your kind attention that my refill booking is not being promptly attended to and I get my refill only once in one and a half months time(a customer having Double Bottle Connection) and that too the person who is delivering the refill denies to sign in the DOMESTIC GAS CUSTOMER CARD which I had PURCHASED for a consideration of Rs.15/- from the Dealer. Here, I have my own doubt that what fun is there to purchase a book for a value of Rs.15/- when the same is not being put into use !

Also, now at about 11:45 Hrs. I tried to explain the matter to the dealer over phone; but to my surprise and dismay the lady who started the conversation has kept the receiver ABRUPTLY without responding to my call.

I humbly and sincerely request you to look into the matter and do the needful. I hereby request you direct the dealer concerned to book a refill for me at once. I regret for the inconvenience caused in the matter but I find this is the alternative left to me.

Thank you,
With Warm Regards,
Sincerely,

E. MURUGANANDAM, B.Sc., B.L.,
Advocate
Madras High Court

Flat E-1, Subiksha-Ganesh,
Plot No.5, Vasu Nagar I Street,
Kumaran Nagar,
Chennai-600 110.

TF : [protected]
Mobile : [protected]
e-mail : [protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Customer no : 033622,

Sir,
I am unable to book cylinder this is because no body is not picking phone .I am trying to contact throughout the whole day and book the cylinder for refilling but the phone is either busy or ringing .

Please do the needful.

Abbas Mirza
[protected]
I am calling on phone no.[protected], 27019494, to rohit gas agencies from past 3 or 4 days continously to book an indian gas my cons.no is 9907982, as we are one of the customer of them either the phone is engaged or either no one picking up the phone. i dnt know wht to do nw can u plz solve my problem my number is [protected].[protected]
plz do something immediately
ragards
To
The Person In-charge,
Customer Complaints,
Indian Oil Corporation Ltd.,
Belgaum(Dt),
Karnataka.


Dear sir,

I am residing in Gokak.I have a single cylinder connection with IOC.When ever we ask for refilling he just enters the consumer number in a book, and avoids to enter in Computer.After few remainders only he enters in it in system and delivers after some days even though he is having the stock.This is one thing, another interesting story is next time when we approachs for next refilling he will show the date of delivery in the system and asks us to wait for 30 days. After 30 days same story begins from the begining.Finally he is maintaining around 40 -45 days gap between cylinder to cylinder delivery every time.

We would like to know the actual rules regarding the booking and delivery procedures.Whether 30 days should maintained be between booking to booking or how.

Thank You
Dear sir,
I am residing in Sindhanur. I have a single cylender cnnection with IOC When i booked one extra cylender in the year of 2007 consumer no. 07034 my booking no is eligibility on date 25th August 2009
this day iam take the cylender. The cylender Rate is 2250/- it is correct rate or no
Document Details
Name: SharanaBasava s/o Hampanna uppar wadi near Amaregowda Gedratagi SINDHANUR
Category: Domestic Double Stn No. Running 5702 Number [protected] Consumer No : 7034 Code: 117664

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