Indane LPG — Kalpana Gas Agency not taking phone booking

This is regarding booking of LPG cylinders through Kalpana Gas Agency KPHB, Hyderabad. The agency is not attending the phone calls at all. To book the Gas you have to go to the agency office and then they will tell that the gas will arrive in a month or so. I hope IOC is listening and will take appropriate action to correct it.