Indane LPG — delay in delivering gas cylinder

Address:Ernakulam, Kerala

sir our lpg gas distributor is pooja gas trikkakara.the agency is not delivering gas in time .it takes 32-35 days to deliver cylinder.the consumers are not permitted to book the cylinder only 5 days after the last delivery.so all together it takes 40 0r more than 40 days to get the cylinder.an average family cannot adjust with a cylinder for this much time

please take immediate action......farzana(phone [protected])
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I sent an email on 13.12.10, enquiring the status of my booking as below.
"Please see the quoted ("BOOKING NO-9404 DT[protected]") highlighted text reply below. I booked for a refilled domestic cylinder on 29-10-10.. But I did not receive the same till date. " ..........

I got a reply from the gas agency like this "booking no-3983 dt 13-12-10"!!!!!!!!!
They again booked without delivering the cylineder for my first booking NO-9404 Dated[protected]".

M/S Ashok Gas Agency,
TC 13/1482, M C Road, Kannammoola
Thiruvananthapuram, Kerala
Ph. 2444699, 2444693, 3244490 / [protected]
REFIL DELAY

Sir,

I am a customer of M/S Pooja Gas Agency, Thrikkakra, Cochin, Kerala and my consumer No. is 20048 my booking No. is 277059. I have booked for refilling the gas on 24.02.2012, but till 19.04.2012 I have not been served the gas. Whenever I enquired to the gas agency, they are in the habit of telling that the cylinder will be supplied in the next day. But till date no gas cyclinder has been supplied. This experience is only by Pooja Gas Ageny, but other agencies of nearby area are not doing like this.. Whenever enquired for delay, the authorities of Pooja Gas agency will say that the delay is due to shortage of gas. How this is only for this particular agency. Please look into the matter and action as deemed fit may be taken at the earliest.
I already compliant in Indane complaint cell. they will say take necessary action with in three days. but still didnt got any information My complaint no.is 419256
Please take immediate action.
Shereena
[protected]

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