Indane LPG Connection — Non availability

I am a public Sector Employee, recently shifted to faridabad and living in Sector 41 Faridabad. I wanted a new domestic gas connection from Rama Gas Agency, sector-21 C, Faridabad, Haryana. I completed all the documentry obligation, but the agency is not saying that new connections are closed now a days, i have also talked to Indian Oil field officer of the area but he is also saying the same thing.
Please help me as soonest possible as it is basic requirement for living.