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[Resolved]  Indane / Lpg Cylinder — less weight of lpg cylinder

sir,
i have received one lpg cylinder from agnihotri gas services(indane) noida, but seal of the cylinder was opened and cylinder weight was also less. so I send back the cylinder.after one day I got another cylinder but with less weight. This was happened three times.
Complaint marked as Resolved Aug 13, 2020
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Indane / Lpg Cylinder — non delivery of lpg cylinder at doorstep

I booked a lpg cylinder on 27.7.09 at Bhaskar gas agency guwahati. booking no. 7984. Till 13.8.09 I have not received the cylinder. On my repeated reqest over phone the agency fail to deliver the cy, inder. Instead THE MANAGER named one Mr. KALITA Talked in a abusive manne even with my wife. I do hereby wanted to know whether it is a fundamental right of an indane consumer to get cylinder delivered at the doorstep?
We are from unit and this is regarding an associate _______ who has crossed all limits of not coming to office (absent from office). She has been doing this for more than 18 months now. She only sits back at home and enjoy taking full salary by coming to office for a maximum of 4-8 hours a week. She has no client visits, no client meetings, no onsite, she is just at home.
For the past more than 18 months her schedule is like -
- coming to office for mostly once or twice a week
- if ever she comes, her visiting hours are mostly from around 10 am to 2 pm (including lunch time)
- she comes to office to meet friends and to have lunch with them, just for a change from her daily home routine
- many a time she does not come for a whole week and then comes for half day and is again absent for next whole week

For your reference her schedule from 27th april to 6th oct includes -
- Out of around 107 working days in this duration, she has not come to office for about 62 days
- Out of remaining 45 days, she came for 39 half days (3-5 hours)
- there were only 6 days in this 5 month duration that she was present for full day in office (6+ hours)
- An average employee would have taken a leave of maximum of 5-10 days leaves in this duration, but she was absent for 62 days
- An average employee worked for around 900 hours in this duration but she was present for a total of around 210 hours in office and that too she is in office for just having lunch with her friends and then she leaves
- In comparison to an average employee, she is in office for just 23% of the time (210/900) but she gets paid in full


This is just a scenario for past 5 months, all this is happening for the past more than 18 months, so ___ has simply wasted around 18* = 000/- or may be more.

There is(was)/are(were) contractual employees in her team who actually work and do the real stuff, sometimes they work on week-ends as well, but this lady hardly works for 1-2 days in a whole month.

The main issue is not just to kick these people out, but the real aim is to save other associates who are well deserving and laborious but might have an impact because of such associates.

We hope you understand this fact.


sincerely thanks

Indane / Lpg Cylinder — Irregular process of cylinder delivery

Ref: Consumer No: 12763, with M/s.Rajesh gas Agency, Madhavram,Chennai.



With reference to the above I have to bring the following to your notice.


Since more than a year I am receiving the cylinder within 12 to 15 days from the date of booking.
Especially in NOVEMBER 2008, I have received my cylinder after a MONTH. When I enquired,I am getting replies that cylinders are not supplied in time and other answers. This is continuing
every time I booked for my LPG cylinder.

Presently I have booked for my LPG cylinder on the 3rd of this month and understood that the cylinder will be supplied within 10 days, i.e. on the 13th. From that date when I tried to call the agency on the phone I could not get connected, but receive an recorded tone saying ALL THE NUBERS ARE BUSY. After trying minimum 20 time at the closing time the phone rings, but no staff is answering.

Today I could get connected after 27times, at the last moment, i.e.4.56 pm. and one of the responsible staff answered that she have already given the bill/receipt to the delivery persons, but till this date I have not received the LPG cylinder due to me. Further your boys are very reluctant in delivery the cylinders unless they receive the tip of Rs. 25/-. As the telephone charges are comes around to a minimum of RS 20/- to 30/- while enquiring the delivery of the concerned LPG cylinders booked.



In these circumstances I am being forced to change then relevant agency like Dhana Lakshmi Gas Agency, which is near to my residence, or otherwise I have to take legal procedure for this irrelevant, reluctant irresponsible maintaining procedures of the agency

Further after all these grievances you are insisting us to book the cylinder only after 21 days after
the receipt of the present cylinder which we are received after 25 days of booking.

Further I request you to book my next cylinder immediately as the delivery of the same take place
after a minimum of 20 days.

Hence you are advised to look into this and do the needful changes in your maintaining procedures. I expect your reply to this letter at the earliest date.

Indane / Lpg Cylinder — LPG Cylinder not delivered

Last month, I had booked a cyllinder with M/S Taj gas, Delhi Gate. Agra. My consumer number is T-14524. Till date, the same is not delivered to me. When I went to the agency on date 19th march 2010 to enquire about it, the staff had told that home delivery would be next 1-2 day, but cylender not delivered till date. I request you to please look into the issue.
Thank you.

Indane / Lpg Cylinder — delay of cylinder delivery

Delay supply of LPG Cylinder
Dear Sir,
I am LPG gas consumer, I deal with M/s technocrate Gas Agencies, Jodhpur service who are the distibutor of my area, My consumer No. 58769. My problem is after booking they have not supply the gas home delivery. Presentely i book the gas 14 december 2011, today is 21 december 2011, no cylender reach at my home. I request you please solve my problem.

alok rawal
bramano ki gali, ummed chowk,
jodhpur
.rajasthan

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