[Resolved] Indane LPG Cylinder - Domestic — delay in delivery/supply of LPG cylinder

[Resolved] Indane LPG Cylinder - Domestic — delay in delivery/supply of LPG cylinder

S suntan from Chennai, Tamil Nadu

There is common complaint in Gujarat about supplying of LPG cylinder (Domestic) specially in Udwada (RS), Rajkot, Savar-Kundla, Bhavnagar area. People says distributors are not booking cylinder before 20 days of last cylinder delivered. If we are in hurry , they used to say collect the cylinder from the godawn, and not deducting the charges of delivery they are suppose to deduct. Most of the places have not yet started booking on IVRS. People are forced to buy Hot Plate from the dealer at higher coast, though it is not compulsory. Distributors are acting as they are the owner of the Indion Oil Corporation, and not a distributor. Officers deployed to help the consumer are acting as agent of distributors. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Provash Sarkar

from Kolkata, West Bengal

Domestic L.P.G cylinder — Delay in Delivery

Dear Sir/Madam
My consumer no. is K-02829 in the name of myself in Konnagar Gas service in Hooghly District in the state of West Bengal.I've booked for refilling cylinder on 09.09.2009 bearing no. 1495 through your centralized booking office.But already 22nd passed till date I've not received any cylinder and on enquiry they told it will take another a few days.
And after receiving delivery they'll receive booking for another cylinder after 21 days. Hence I'm getting one cylinder after a span of period around 40 days.And it has come to my knowledge domestic cylinders are in use in hotels,specially in puja. But there is another dealer of indane in Rishra namely Cooking Centre are reluctant to deliver cylinders within 12/15 days.
Hence please look in to the matter otherwise please advise the way to get Changed/Transferred our L.P.G connection to another dealer.
Thanks & Regards
Provash Sarkar
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