[Resolved] Indane LPG (Distributor, Phase V, Mohali) — Don't entertain the booking
We had been using the Indane Gas services since 1975 and had never faced any problem. I am very sorry to say that today when i called the Local Distributor in Phase V, Mohali the Lady on the phone said sorry I cannot book your Gas and put the phone down. Again i tried to cont the lady but the Tel No.[protected] was continiously busy i tried a lot after 45 min i.e at 1430 i am able to cont that lady I asked that lady to give a reason she said if you want to know the reason come to the office as i am busy attendeing other customer. I tried again then she replied that you have booked the last cyclinder on 23 and it was delivered on 10 of this month so we cannot book it before 3rd of next month. I requested that i have only two cyclinders the one you have delivered is about to finish that is why i am getting it book she again kept the phone without acknowledging my request.
I just want to know the criteria of Booking and after how many days one can book the Gas cyclinder.
And answer to what one should do if the one cyclinder is finished but it has not covered that much time period.
Kindly acknowledge the same.
Complaint marked as Resolved Aug 13, 2020