[Resolved]  Indane LPG Gas — Gas Leakage/Aeroguant Behaviour

Dear Sir/Medam,
Today on 16/01/08 when I opened a seal of LPG Gas Cylinder supplied by Chirag Gas Services ,Near Karelibaug Water Tank,Baroda,Gujarat 390006.[ Consumer No.18269 ], it was leaking.After contacting the Dealer a person visited and inspected the cylinder.Being found that there is leakage he called the office from our neighbour and asked to replace the same. During noon time ,at around 02.30 p.m a delivery man came & started inspecting cylinder whose name was Sharukh Khan,he opened the Tape & Seal done previously and started bargaining for replacing the cylinder.Initially asked for Rs.100,but as we ware not aware weather we are liable to pay for we agreed to pay for the difference in weight so he got annoyed and started shouting & schoulding that it was not his duty to replace and it was our mistake that we received a leaking cylinder.even while weighing he tried treaks when caught gave an excuse that Scale is not in condition and went leaving leaking cylinder as it is. later on when contacted office we were told to pay the amount whenever he returns and also to inform the same to the office.

Regards,
P.P.Pandya
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Aug 13, 2020
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Indane LPG Gas — Behaviour

Do you give special training yo your staff to bahave rudly with customers?
I have a connection from Prem Gas Agency (Hari Nagar) and within last 2 yrs I always took an off from office to book my gas. They hardly pick up any call and if any, they behave so rudly and use rough languages or bad words.

The service which they are providing is really pathetic and I think even the company doesn't care about this. They are indirectly forcing us to buy the things in black or they are doing black marketing with the help of company. Its just a governmental decision to open a shop other wise they can run it from home also.

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