[Resolved]  Indane LPG Gas — UNDER WEIGHT CYLINDER

Sir
I am a customer from Dilip Distributors. Flat 1, 2 Tark Dutta Road. Kolkata - 700019.
It has been observed past one year that cylinders are being delivered with shortage of above 5 kgs in weight. On complaining regarding the matter the customers are assured of receiving the cylinders with right weights and the wrong ones are returned. But the consumers are continuously harrassed and no action is taken for above a week. Despite of continuous calls there is no response at the other end.

My consumer no. is D07336. On 29/01/10 i booked for my cylinder which was delivered to me on 8/02/10 with above 5 kgs shortage in weight. I returned the sealed cylinder the following day at the above office address and the staff kept the cylinder with the less weight with an assurance that a cylinder with the right weight will be delivered on the same day. 3 days have passed but i have not received the cylinder as yet despite of continuous calls. There has been no response at the other end. Kindly investigate the matter and arrange for the delivery of cylinder at the earliest possible.
Thanking you
Sangeeta Gupta
Address - 10, Gurusaday Road
Ajanta Appartments
Flat No.- 5F
Kolkata - 700019.
Phone No.[protected].