[Resolved]  Indane LPG Gas — Delay in delivering and outspoken towards the consumers

Sir/Madam,

Iam an Indane customer at Thattarambalam, Mavelikara, Kerala.My cust ID is 14666. I have been associated with Coral Agencies, Mavelikara, Kerala.[protected], 2303171)

I have booked for a gas cylinder on 15/09/08 and they supplied the same on 22/10/08. lack of intimation of supply we were not available at home.When I approached same day itself after 3pm directly to the above said distributors for immedeate delivery with my empty cylinder and they sent me back to my residence without delivering the filled cylinder.Again I contacted them on 24/10/08 and on 28/10/08 respectively for the same, but they told that they cannot give it. They will supply on later and didn't gave any confirmation. And more over the way of conversation to the customers is very poor and, in an irreverant manner. Even for booking also, customers have to keep on calling to their two lines ( they don't pick the call ontime), Kindly do the necessary action at the earliest and I want the acknowledgement to my mail id or to my below mentioned number.

Thanks and regards

Ammini Thankachen
Vanchitharayil House
Thattarambalam P O
Mavelikara, Kerala.690103
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I totally agrre with Customer and still in 2010 the same condition exist. An intimation should be given with regard to the time and date of delivery.Please rectify this situation.Incase there is no intimation the cylinders will be delivered in Black.This simple measure on your behalf will go long way in alleviating the Customer misery.
Regards
Unsatisfied Customer

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