[Resolved]  Indane, South Madras Gas Agency, Chennai 600 028. — In efficient poor service

Dear sir, Consumer No.54290, Name: Lakshmi T. The Gas Cylinder was order before 3 weeks back and more over the present cylinder is also empty now. Past 10 days everyday calld the Indane office. They said morning or evening will send the cylinder like the (record player). But till now not receive. The service is totaly inefficient shown the consumer. Please take the necessary steps. Thanks.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Yes, even I am facing the same problem with south madras gas agency, r.a.puram Chennai. They said two days when we called after two days they said they have sent on the same day when I have booked, here was none at home and it has been returned back. Surprising.

After that I have been calling alomost daily for last 15 days but till it is not reached to me . My number is 62755. Is there anyone to solve this issues please. Thanks, Natarajan.

Note: In these days they should have a system like informing the customer through SMS saying they are dispatching the cylinder such and such time and date so that customer can make some arrangement to take the delivery.
I have actually booked my gas sometime middle of January 2011 and was informed that it will take 2 weeks. When i followed up in Feb I week i was told that they have booked on 31st Jan 2011 and will be delivered in a weeks time. From then i have been calling every day and like broken record they have been telling today tomorrow. Till now i have not received my gas cylinder supply. There is no system in place there and the attitude of the staff is very very bad. My number is 55247. I hope all concerned will take notice of all these complaints and take appropriate action and ensure that the customers do not suffer because of careless attitude of the staff. Thanks, Periathiruvadi.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information