India Plaza — Non delivery of online purchase | |
I placed an order for a cricket cap on 03.03.2010 with India plaza online and sent a bank D.D. for INR 237.00 on 04.03.2010 by Regd. A.D. The order is for some Mercado Online, which very well may be Indiaplaza's own subsidiary etc. and the payment also went in their name.Mercado Online DO NOT have any contact numbers except one[protected] which also seems to be that of India Plaza.I have been trying to call that number but no one picks. Each time I write to them, they revert with a SMS saying they have replied and I may check My Account on the site.And My Account says nothing except " ready to ship " for the last over 7 days while earlier the status was " pending for authorisation" ! No where and never have they mentioned any time limit for delivery and they DO NOT specifically reply to a customer's complaint. I have told them to cancel my order and return my money,but they are silent. Such Companies MUST be barred from doing Online business.They or thier vendor etc. have got my money and not even bothering to let me have a specific reply or update.They are sure a fraud who use people's money for their own benefits.Where is money ? Who has got it anyway ? Why this India plaza have allowed Mercado to be on their site while they have no contact details at all ? Who is responsible for the amount of mental harassment I have undergone and still suffering from the same ? Why should their trading license not be cancelled and they barred from trading on internet ? They have got my money and using it. Was this information helpful? | |
 4 Comments | |
Comments
i placed an order for microwave oven online and indiaplaza offered additional gift item of mixer-juicer-grinder if we may pay at MRP for the oven. but to utter dismay they supplied only oven after 1 month.
i am yet to receive the mixer item. my order no 10509,
these types of companies to be debarred and why as conmuser we cannot taken action against the company.
no reply to my repeated complaints lodged at their website.
i am yet to receive the mixer item. my order no 10509,
these types of companies to be debarred and why as conmuser we cannot taken action against the company.
no reply to my repeated complaints lodged at their website.
Sir I ordered beneton watch on 30/3/2010. To day is 14/4/2010.But it is not deliverd to me.
I ordered for a mobile charger( order # IN[protected] ) and paid the cost by credit card. Their initial estimated date of delivery was 24th Apr. But till date there has been no response to my queries excepting for sms acknowledgment which I have got thrice but not the product. Being a commercial organisation, its strange that they have only one phone number[protected] for all purposes. I wonder if it is being run from a hut ? Will any consumer organisation take note of this and do the needful ?
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+91 80 4909 1234
2nd Floor, No: 21, Brigade Square, Cambridge Road, Halasuru, Bangalore, Karnataka, India - 560008
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I ordered for a Nokia Phone (Car) charger on cash on delivery basis. I got it after 10 days. Upon payment of Rs.153/- I got the pack from first flight courier and I was shocked to see the content thereon. I got a decade old and obsolete phone charger of cheap chinese make(with a thick pin end). None of the Nokia phones uses that sort of a charger and I felt utterly disappointed in having booked it online now. I have sent a mail to [protected]@indiatimes.co.in. I dont know when will they replace! My order No. is[protected].
Suresh, Chennai.