[Resolved]  India Post — non-receipt of periodicals sent by book post.

Address:

Howrah, West Bengal

I am a subscriber for the monthly magazine Reader's Digest since some years and my subscription is paid for up to the month of February, 2013. Usually the magazines were being received by me between the 6th and 9th of every month in the initial days. From the end of 2011, they started coming by the end of the month between 23rd and 26th of every month. The books used to appear someone has read it and re-packed as the address flap used to be folded from outside of the book while RD packs it with part of the flap beilng inside the book. I could bear that humiliation also. After making a complaint in September to RD for non-receipt of the issues for July and August, 2012, I received both issues by registered post on 20th November, 2012. But sorrowful state of affairs is that from July, 2012 up till now I have not received the magazine except the above 2 sent lately by RD. Who ever be the intermittent reader, the magazine should come to me direct irrespective of the date or delay. It is not out of place to mention that an urgent book post booked from Mumbai on 31.08.2012 was received by me on 21.11.2012. This was for a time bound reply within 07 days and as such on the reply envelop I have mentioned ironically that it is 12 X 7 days reply thus depriving me from entering a competition for awards. India Post should be more vigilant on the book posts as the receiver derives benefit from timely receipt.