[Resolved] India Post / Speed Post Service — article no EU[protected]IN not delivered | |||
I had dispatched SPEED POST article no *EU[protected]IN* * containing a very important letter to " Jan suchna adhikari SCERT UP Lucknow " on *14 Jan 12* at 13:03 hrs . after reaching Lucknow there is no track of the article on indiapost website since 16 jan12 03:19:22 . the website says that the bag was dispatched to New Hyderabad PO which is within Lucknow and for more than 48 Hrs there is no tracking information is updation on indiapost website. further there is no response form " [protected]@indiapost.gov.in " ,"[protected]@gmail.com" and "spc.[protected]@indiapost.gov.in" these are the addresses given on site for complaint Further the online customer complaint webportal at "http://www.indiapost.gov.in/CCC/" is fake because it does not let you login with out user name and also does not suggest how to get a user name by registration. resulting in no customer being able to register online complaint and forced to follow long time consuming channel which too is unresponsive . thus overall the citizens charter given at " http://www.indiapost.gov.in/CitizensCharter.html" is balatantlly flauted and mis informing to public in general. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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