[Resolved]  India Today Book Club - Bag It Today — Non-Delivery of Product purchased online

I purchased online a pair of Reebok Shoes through the website Bag It Today, a group company of India Today Group, on 30th Dec 2009. Since it was my first order to them, i was assured a free gift also (Reebok wrist watch). But till now I haven't been delivered any goods. On the website it was given that my merchandise will be delivered within 2-3 weeks. But after there was no response, in January last week, I called them on[protected] and the customer care executive there told me that due to technical failure, my order was not dispatched till now, but he assured me that it will be delivered now in 15 days. But till now I haven't received it. I tried calling them in the last two months, but noone picked up the phone. Also I was unable to access their website www.bagittoday.com since then.

In my opinion, I feel cheated and considering it as not a genuine company. In the past, i had a good relationship with the India Today group when i used to subscribe to their magazines and also their free gifts were delivered on time. But now, they have lost all their reputation by launching their Book club Bag It online shopping portal. I would like to formally make an online complaint in this regard.
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Aug 13, 2020
Complaint marked as Resolved 
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Order ID is:[protected]

A set of 3 CDs, details given below for reference.

• THE BEST OF ZAKIR HUSSAIN : Jai Taal, Ektaal, Teentaal.
• RAVI SHANKAR : Raga Jog, Raga Durga, Raga Madhuvanti
• HARIPRASAD CHAURASIA : Raga Milan Ki Malhar, Raga Kausi Kanshra, Raga Mishra Ghara Dhun,
Raga Mishra Kafi

Order Placed on 23 March 2010 - Payment made through Net banking. Payment cleared immediately. Transaction details from ICICI bank emailed to them. After countless emails in the past 50 days or so I am yet to receive the product.

Useless and shameless people are still not responding regarding the delivery of my product.

PATHETIC SERVICE and this ONLINE SCAM should be permanently banned.

I hate the moment when I made this instinct purchase online with this so called branded company. I wish I had checked the number of complaints against Bag it Today here, before making this purchase.

India today - Bag it today — non delivery of product ordered

For more than a year ago, I ordered a pair of Reebok Sun Glasses to ITBC. The ITBC No. is 0970967. The googles were sent to me. These were sent back to Bag it Today in Januray 2010 as these were in broken position.

Since Januray I have contacted several times but everytime the standard answer is that these shall be mailed within two - three days, But no relief yet.

Please help.

Sincerely yours
Gagan Gupta
Bag it today is very badly managed. They are only in good sending their promotion emails and none from their company attend the customer emails. I do not trust this company any more..

My product is still not delivered...waiting since a month.

Thanks
Sanjay
sir,
till now i have not received my order.
order id is [protected]
name laliteshwar prasad
date of payment 22/11/2010

please look into the matter, and send my order as soon as possible.
After reading all the above quoted complaint's against bag it today, i am very confused that will i get my order which i made today itself on 18th April 2011. I made two order of which the order no. are [protected] and [protected]. The amount of first order is Rs.499(sunglasses MTV) and the second one is Rs.24999( A blackberry mobile(Rs.approx-24000 and 2 packs of diamond worth Rs.60000 Market value). I do not want to involve in such loses. I expect a valid agreement with this company and will surely wait until 14 days will over.

Bag It Today Now — Order Information India Today Book Club

Dear Sir,
WHY R U NO ANY RISPONS ,PLZ REFUND MY BLANCE AGAINST MY ORDER NO.[protected]. .A AM NO ANY DELING WITH U.




Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@bagittoday.com
Sent: Friday, January 21, 2011 4:21 PM
Subject: Fw: Order Information India Today Book Club




Dear Sir,



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Friday, January 21, 2011 4:19 PM
Subject: Re: Order Information India Today Book Club




Dear Sir,



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Tuesday, January 11, 2011 11:43 AM
Subject: Re: Order Information India Today Book Club




Dear Sir,
WHY R U NO ANY RISPONS ,PLZ REFUND MY BLANCE AGAINST MY ORDER NO.[protected]. .A AM NO ANY DELING WITH U.



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Monday, January 10, 2011 1:04 PM
Subject: Re: Order Information India Today Book Club


Dear Sir,
Please send status my Order ID is: [protected].

Dear Sir,



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Tuesday, January 04, 2011 5:41 PM
Subject: Re: Order Information India Today Book Club




Dear Sir,
Please send status my Order ID is: [protected].


Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijenderkr
To: Bag It Today Concierge
Sent: Wednesday, December 29, 2010 4:12 PM
Subject: Re: Order Information India Today Book Club




Dear Sir,

Please send status my Order ID is: [protected].



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: Bag It Today Concierge
To: [protected]@champalalgroup.com
Sent: Friday, November 19, 2010 11:55 AM
Subject: Order Information India Today Book Club



Boutiques Invitations My Account


Thank You for your order.

Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

You have made a credit card payment for an amount of Rs 499.0



Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id Free Welcome Gift - Reebok Classic
Watch worth Rs 2599

You are also entitled to a Free Reebok Classic Watch worth Rs 2599 with your first purchase when you log on to Bag It Today.

You can also claim this gift by paying
Rs 299 as gift delivery & handling charges.
Go ahead and start shopping!


Go to Bag It Today Now





Keep Shopping Preview our Products Invite your friends



*Conditions Apply: There are no limits to the credits you can earn. You can redeem the credits earned on every purchase you make, but shall be limited to 25% of the offer value or Rs.250/- whichever is higher, for each transaction. Actual product may differ from images shown. Offer valid till stocks last.


--
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ANY RISPONS AGAINST MY ORDER NO.[protected]
Dear Mr. Chauhan,

We have come across your online complaint registered on grahakseva.com

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your refund of Rs. 499.00 has already been processed and credited into your account, please find below the refund details:-

• Refund Date 07th June, 2011
• Transaction id [protected]
• Refund Amount Rs. 499.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We shall be happy to render any further assistance or clarification that you may require.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Leela Rawat
Online Support (Bag It Today)

India Today Group — Non Delivery of online purchase

Sir, i ordered 1+1 (Buy one get two) pair of chappals on bag it today site on[protected] and they charged Rs.499/- for the same through credit card on that day. But its more than one month passed they didnt delivered goods. I complained so many times but no action has been taken. My order id is [protected]. India Today group is big cheater.....Mohit Garg

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