[Resolved] India Today Book Club — HARASSMENT TO CUSTOMERS. FREE GIFT NOT SENT | |
AFTER PURCHASING 4 MUSIC CDS FOR RS 499/-, I DID NOT GET THE REEBOK WRIST WATHC AS THEY OFFERED THRU SMS AND E-MAIL. IN THE INVOICE THEY INFORMED ME TO LOG ON TO www.bookstoday.in/promos.htm TO CLAIM MY FREE GIFT, THOUGH NO HINT ABOUT THIS WAS GIVEN IN THEIR OFFER. MOREOVER TO MAKE THE SITUATION WORSE, WHEN I LOGGED ON TO THAT SITE, IT IS ASKING FOR Fill in the Unique Promotion Number/Web Number AND e-mail id. BUT NOTHING HAS BEEN ACCEPTED. I TRIED TO GIVE EVERYTHING WHICH IS PRINTED IN MY INVOICE. NO CLEAR PROMOTOTION NUMBER IS GIVEN. THE WEB NO. GIVEN IN THE INVOICE IS ALSO NOT TAKING. I THINK THIS WAY INDIA TODAY BOOK CLUB /LIVING MEDIA INDIA LIMITED IS CHEATING LOTS OF THEIR VALUED CUSTOMERS. BECAUSE, I HAVE SEEN MANY SIMILAR COMPLAINTS THROUGH INTERENET. SO, IF THEY REALLY HAVE NO INTENTION TO CHEAT, I REQUEST THEM TO SEND MY FREE GIFT IMMEDIATELY SO THAT I MAY BE RELIEVED OF MY INCONVENIENCE AND HARASSMENT. SANTANU GHOSH 134/1 RAMKRISHNAPUR LANE SHIBPUR, HOWRAH - 711 102 INVIOCE NO. ORA[protected] dt. 10 Aug 09 ORDER NO. OGA[protected] dt.10 Aug 09 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 16 Comments | |
Comments
indiatoday bookclub cds — not sending free gift.
Dear SirThis is the bogus company with no responsibilities and making the people foo. It could not issue me the unique no. with the invoice, after complaint in your column i got the unique no. without activated, again I complained for the activation I got the activated message but the site for claiming the offer doesn't open. Now, I am of the opinion that this is not a genuine company on whom we could trust, its all bogus and fraud.
Thanking you,
Ketan.
Reebok Tee Shirt & Addidas Bag — Free Gift not Received
My Order No - MITBCWEB[protected]With reference to the Order No mentioned I was to receive 8 Nos CDs, 1 No Reebok Tee Shirt & 1 No Addidas Bag.
Unfortunately I have received only 8 Nos CDs. through ARAMES vide their Docket No [protected].
1 No Reebok Tee Shirt & 1 No Addidas Bag have not been delivered along with.
You are requested to register my complaint and provide me the further information.
Best Regards
Atanu Naha
07th April 2009
reebok T-shirt, Adidas bag — Not deliverd in my free gift
Dear sir,I am umesh sikeriya in raipur.my free gift is not deliverd in till date.
agar nahi dena hai to apni MAA OR BAHAN KI CHOOT MEIN DAAL DENA OR DEKHNA USME SE PAANI NIKLA YAA NAHI PAANI NIKAL AAYE TO MUJHE MAIL JARUR KARNA MEIN SAMAJH JAUNGA KI TUMHARI MAA OR BAHAN KI CHOOT FUT GAI HAI.
Thanks & Rgds
Umesh sikeriya
India Today Book Club — Free Gift not given
I ordered a set of 8 CDs with free gift of a Reebok T-Shirt of cost Rs. 1499 and an Adidas bag of Rs. 699 under order no. OGA[protected] dated 21-March-2009 .They send me the set of CDs but not the free gifts.
The Invoice No. is ORAG90021782, membership no. ITBC09953475 .
I punched the required data at their website on 7th April 2009, but till today i have not received any gifts.
When I talk to customer care which is always busy they say ' Our System is not updated'.
bharat bhushan jindal
Dear Mr.Bharat Bhusan Your complaint has been resolved on 14/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
India Today Book Club — customer harassment
Dear Sir,I HAD ORDERED FOR REEBOK KIT AND A JACKET BUT ACCIDENTLY YOU HAVE SENT ME SOME CASSETTES. PLEASE CHECK THROUGH THIS MATTER URGENTLY.I HAVE SENDING YOU R PRODUCT ON DATE 6/3/2009.
IT IS MY ORDER-ORA[protected] I AM NOT INTRESTED YOU R PRODUCT PLEASE REFUND MY MONEY, I HAVE ALL READY PAY CASH 2599/-...
FULL NAME-JAWED ANWAR
ADDRESS-37/1 DASU BAGAN NEAR INDIA AZAD SP CLUB KAMARHATI KOLKATA 700058.
PH NO-[protected].
You r executive very harassment for me last 3 month.i talk to you very friendly because my refund the money."DELIVERED ON 09/MAR/09 YOUR PRODUCTS.
Regards
Jawed Anwar
Shantanu
Your story is identical to mine. Now that I am looking into this I find a lot of people going through same predicament. Can we all jointly take some action to teach these people a very good lesson which they are not likely to forget ever . Do you have any suggestion ?
Your story is identical to mine. Now that I am looking into this I find a lot of people going through same predicament. Can we all jointly take some action to teach these people a very good lesson which they are not likely to forget ever . Do you have any suggestion ?
indiatodaybookclub — not sending the free gift
Hi,I have ordered a four book set via order no. 0GA[protected], booking ID being [protected]. It had a scheme of a free Reebok wrist watch.
I did received the book set on 5th of Aug and as per the procedure, requested the free Reebok watch on 10th Aug. Till date, I have not received the said free gift.
I have written several mails on which some of them were replied stating that
"Dear Member,
We sincerely apologize for inconvenience caused to you.
With reference to your mail we would like to inform you that we claimed your gift in your behalf so we request you kindly wait some working days.
Very soon we will inform you about the status of your free gift
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at[protected]or SMS ITBC to 52424 "
Now it is almost 3 months and they have even stopped responding to the mails.
Other details with Indiatodaybookclub:
Name (as in Invoice) : Prashant Poddar
Membership No.: ITBC09821606
The invoice no. is ORA[protected]
Address is Flat 4A, 106 Jodhpur Park, Calcutta WB. 700064
Need you support for early resolution on the same
Thanking in advance,
Prashant Poddar
I had booked order with India Today Book Club for Round trip Air ticket + Holiday Voucher but now they are offering me only Holiday Voucher & saying Air ticket not eligible.This communication is after series of mails.
I want to cancel the order & get the amount refund, Pls advice how can I get the same?
Below is my till date mail transactions with ITBC.
Rgds
Chandan
Dear Praveen,
As the offer has been changed from ITBC side (Air tickets not being offered) I don’t want any replacement but I want the refund of my amount for which I booked my order. Pls do the needful.
My Details are as mentioned below:-
ITBC Membership No – ITBC0981259
Unique No – 13925902A[protected]
Invoice No – ORA[protected]
Holiday voucher No – ITBC10539
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel /Fax: +[protected] / 2698937 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Respone [mailto:[protected]@indiatodaybookclub.com]
Sent: 04/11/2009 12:00 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regards, we would like to request you to send back the parcel only to the given below address along with the photocopy of an invoice and a letter in which you have to mention that you want the replacement against these Book.
This is also to inform you that if you want to have a refund against the additional charges (courier charges) paid by you then please send us an original courier/postal receipt along with the packet.
We shall be happy to render any further assistance or clarification that you may require
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Warm Regards,
PRAVEEN
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Tuesday, November 03, 2009 10:08 AM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback; [protected]@offers.indiatodaybookclub.com
Subject: RE: Reg - ITBC Travel Offer
Dear Mr. Santosh,
I had booked this offer considering Air ticket also; I would need all the free gifts confirmed to me during order booking which Includes Round Trip Air ticket as well as Holiday Voucher.
If it cannot be given Pls cancel my booking & refund the amount.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 03/11/2009 9:51 AM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
Thanks for your mail to us,
With reference to your mail we would like to inform you that we are not providing air ticket with this offer we are provide free gift holiday voucher along with this order.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
Santosh Rawat
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Monday, November 02, 2009 3:42 PM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback
Subject: RE: Reg - ITBC Travel Offer
Dear Sir,
I have just spoken to your Customer Care (Mr. Sumeet) & it was confirmed that I am eligible for Round Trip Air ticket also. The same is not showing in my free gifts, pls check & confirm the same.
Also I request you to pls send me the Invoice copy (Preferably scanned copy) as I have misplaced the same.
My Details are as mentioned below:-
ITBC Membership No – ITBC0981259
Unique No – 13925902A[protected]
Invoice No – ORA[protected]
Holiday voucher No – ITBC10539
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 02/11/2009 3:21 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail, we request you to go through the terms & conditions of the holiday voucher.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards
Nawed
Executive-Customer relations
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent:[protected]:46
To: response (ITBC)
Cc: [protected]@offers.indiatodaybookclub.com; [protected]@indiatodaybookclub.com; Feedback
Subject: RE: Reg - ITBC Travel Offer
Dear Prachi,
I have still not claimed my free gift, Post your clarifications on below points I’ll claim the same.
Pls clarify on below points:-
Air tickets (It was agreed by your executive that under offer- “[protected]” I will be given two way Air ticket but not mentioned in current offer).
Identity proof (It was communicated by your executive that offer can be used by any of my relatives also, Pls confirm).
Offer Origin destination (When I booked the offer I was located out of Hyderabad now I am based out of Dehradun, Pls advice if we can use this offer from any location).
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 02/11/2009 1:25 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to request you kindly intimate us whether you had claimed your free gift or not, so we will do the needful as per your intimation.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Prachi
Executive Relations
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Monday, November 02, 2009 12:32 PM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback; [protected]@offers.indiatodaybookclub.com
Subject: RE: Reg - ITBC Travel Offer
Dear Jagriti,
As per mail received from [protected]@offers.indiatodaybookclub.com on 30-July-09 & further to my discussion with your executive during booking of order – “[protected]” it was agreed on below points which are not mentioned in your offer on advised website in my unique code number[protected]A[protected].
Pls clarify on below points:-
Air tickets (It was agreed by your executive that under offer I will be given two way Air ticket but not mentioned in current offer).
Identity proof (It was communicated by your executive that offer can be used by any of my relatives also, Pls confirm).
Offer Origin destination (When I booked the offer I was located out of Hyderabad now I am based out of Dehradun, Pls advice if we can use this offer from any location).
Thanks in advance for your fast response.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 01/11/2009 10:10 AM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
Thanks for mail to us.
With reference to your mail , we would like to inform you that your unique code has been activated from our side kindly claim you free gift .
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Jagriti
Executive Relations
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent:[protected]:06
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback; Baljeet; Poonam sanghh’a office; Sunil Raina; Chandan Shirbhayye
Subject: RE: Reg - ITBC Travel Offer
Dear Chetan/Prachi/Jagriti/Amit/Rohit,
I have been receiving series of mails on your technical problems, can you pls make sure that it’s resolved by tomorrow.
Pls update me once the problem is resolved.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Respone [mailto:[protected]@indiatodaybookclub.com]
Sent: 30/10/2009 5:50 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regard, we would like to inform you that due to some technical problem your unique code is not activated. Kindly provide us 48 hour's time to activate your unique code and you can retry after 48 hour's.
We assure to provide you with best service always.
For further queries, please feel free to call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards,
CHETAN ARYA
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Friday, October 30, 2009 9:39 AM
To: response (ITBC)
Cc: Feedback; [protected]@indiatodaybookclub.com; Chandan Shirbhayye
Subject: RE: Reg - ITBC Travel Offer
Hi Preeti,
Pls keep me posted on status of activation of my unique side.
Its long pending now Pls take it on priority to sort out my issues.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 30/10/2009 9:24 AM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regard, we would like to inform you that due to some technical problem your unique code is not activated. We have already forwarded your complaint to our concerned department for the same.
We request you kindly wait for some time; you will receive the same soon.
We assure to provide you with best service always.
For further queries, please feel free to call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards,
Prachi
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Thursday, October 29, 2009 3:24 PM
To: response (ITBC)
Subject: RE: Reg - ITBC Travel Offer
Dear Mr. Amit,
I am thankful to you for your detailed response. I will wait for 24 Hrs & then follow the procedure mentioned by you. I will definitely get in touch with you in case of any issues.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 29/10/2009 2:31 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that due to some technical problem your unique code was not activated. We have forwarded the complaint to our concerned department to activate the unique code. We request you kindly wait for 24 hrs and then you can claim your gift as mentioned below:
Please visit on www.bookstoday.in/promos.htm
Fill your unique code number[protected]A[protected].
Fill your email id [protected]@Tupperware.com
Please take a printout for the terms and condition.
In case you find any difficulty please get back to us.
Please note your Membership number ITBC0981259 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Wednesday, October 28, 2009 1:53 PM
To: response (ITBC)
Cc: Chandan Shirbhayye; Baljeet; Sunil Raina; Poonam sanghh’a office
Subject: RE: Reg - ITBC Travel Offer
Hi Jagriti,
Thanks for your response, can you pls tell me what this unique activation code is.
Also I would need details what all free gifts I am eligible for my ID “[protected]”.
Would like to have all this details in mail.Pls treat this matter on priority as I had booked my Order back in Aug-09.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 28/10/2009 1:38 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regard, we would like to inform you that due to some technical problem your unique code is not activated. Kindly provide us 48 hour's time to activate your unique code and you can retry after 48 hour's.
We assure to provide you with best service always.
For further queries, please feel free to call us on our Helpline Number[protected] or, 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards,
Jagriti
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Monday, October 26, 2009 6:13 PM
To: Shirbhayye, Chandan; Baljeet; Poonam sanghh’a office; Sunil Raina; response (ITBC)
Cc: Feedback; Chandan Shirbhayye
Subject: RE: Reg - ITBC Travel Offer
Dear Sir,
I had called[protected] & lodged my complaint on FREE GIFT of my booking ID “[protected]”. It was told that my issue will be resolved in 7 days but till date I have not received any mail or call from your customer care.
Pls look into this matter on priority.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Shirbhayye, Chandan
Sent: 16/10/2009 11:04 AM
To: '[protected]@intoday.com'; '[protected]@intoday.com'; 'sunil.[protected]@intoday.com'
Cc: '[protected]@indiatodaybookclub.com'; 'Chandan Shirbhayye'
Subject: Reg - ITBC Travel Offer
Dear Sir,
I had subscribed for attached offer on 30-July-2009 & My Booking ID is “[protected]”.
Now I want to avail this offer, can you pls advice your customer Care so that I can take necessary details from you.
Also till date I have not received any formal document from you regarding my subscription, pls do the needful.
Im very sorry if this mail is addressed to unconcerned person, in that case pls let me know the right person mail ID.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
--- On Thu, 7/30/09, India Today <[protected]@offers.indiatodaybookclub.com> wrote:
From: India Today <[protected]@offers.indiatodaybookclub.com>
Subject: EXCLUSIVE OFFER FOR YOU!!!!!!!!!!!!!!!
To: [protected]@yahoo.com
Date: Thursday, July 30, 2009, 2:12 PM
Dear Sir,
Please Find The Attached file. Our Executive will get back to you ASAP
Thanks
ITBC(Sales Divison)
I want to cancel the order & get the amount refund, Pls advice how can I get the same?
Below is my till date mail transactions with ITBC.
Rgds
Chandan
Dear Praveen,
As the offer has been changed from ITBC side (Air tickets not being offered) I don’t want any replacement but I want the refund of my amount for which I booked my order. Pls do the needful.
My Details are as mentioned below:-
ITBC Membership No – ITBC0981259
Unique No – 13925902A[protected]
Invoice No – ORA[protected]
Holiday voucher No – ITBC10539
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel /Fax: +[protected] / 2698937 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Respone [mailto:[protected]@indiatodaybookclub.com]
Sent: 04/11/2009 12:00 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regards, we would like to request you to send back the parcel only to the given below address along with the photocopy of an invoice and a letter in which you have to mention that you want the replacement against these Book.
This is also to inform you that if you want to have a refund against the additional charges (courier charges) paid by you then please send us an original courier/postal receipt along with the packet.
We shall be happy to render any further assistance or clarification that you may require
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Warm Regards,
PRAVEEN
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Tuesday, November 03, 2009 10:08 AM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback; [protected]@offers.indiatodaybookclub.com
Subject: RE: Reg - ITBC Travel Offer
Dear Mr. Santosh,
I had booked this offer considering Air ticket also; I would need all the free gifts confirmed to me during order booking which Includes Round Trip Air ticket as well as Holiday Voucher.
If it cannot be given Pls cancel my booking & refund the amount.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 03/11/2009 9:51 AM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
Thanks for your mail to us,
With reference to your mail we would like to inform you that we are not providing air ticket with this offer we are provide free gift holiday voucher along with this order.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
Santosh Rawat
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Monday, November 02, 2009 3:42 PM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback
Subject: RE: Reg - ITBC Travel Offer
Dear Sir,
I have just spoken to your Customer Care (Mr. Sumeet) & it was confirmed that I am eligible for Round Trip Air ticket also. The same is not showing in my free gifts, pls check & confirm the same.
Also I request you to pls send me the Invoice copy (Preferably scanned copy) as I have misplaced the same.
My Details are as mentioned below:-
ITBC Membership No – ITBC0981259
Unique No – 13925902A[protected]
Invoice No – ORA[protected]
Holiday voucher No – ITBC10539
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 02/11/2009 3:21 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail, we request you to go through the terms & conditions of the holiday voucher.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards
Nawed
Executive-Customer relations
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent:[protected]:46
To: response (ITBC)
Cc: [protected]@offers.indiatodaybookclub.com; [protected]@indiatodaybookclub.com; Feedback
Subject: RE: Reg - ITBC Travel Offer
Dear Prachi,
I have still not claimed my free gift, Post your clarifications on below points I’ll claim the same.
Pls clarify on below points:-
Air tickets (It was agreed by your executive that under offer- “[protected]” I will be given two way Air ticket but not mentioned in current offer).
Identity proof (It was communicated by your executive that offer can be used by any of my relatives also, Pls confirm).
Offer Origin destination (When I booked the offer I was located out of Hyderabad now I am based out of Dehradun, Pls advice if we can use this offer from any location).
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 02/11/2009 1:25 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to request you kindly intimate us whether you had claimed your free gift or not, so we will do the needful as per your intimation.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Prachi
Executive Relations
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Monday, November 02, 2009 12:32 PM
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback; [protected]@offers.indiatodaybookclub.com
Subject: RE: Reg - ITBC Travel Offer
Dear Jagriti,
As per mail received from [protected]@offers.indiatodaybookclub.com on 30-July-09 & further to my discussion with your executive during booking of order – “[protected]” it was agreed on below points which are not mentioned in your offer on advised website in my unique code number[protected]A[protected].
Pls clarify on below points:-
Air tickets (It was agreed by your executive that under offer I will be given two way Air ticket but not mentioned in current offer).
Identity proof (It was communicated by your executive that offer can be used by any of my relatives also, Pls confirm).
Offer Origin destination (When I booked the offer I was located out of Hyderabad now I am based out of Dehradun, Pls advice if we can use this offer from any location).
Thanks in advance for your fast response.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 01/11/2009 10:10 AM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
Thanks for mail to us.
With reference to your mail , we would like to inform you that your unique code has been activated from our side kindly claim you free gift .
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Jagriti
Executive Relations
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent:[protected]:06
To: response (ITBC)
Cc: [protected]@indiatodaybookclub.com; Feedback; Baljeet; Poonam sanghh’a office; Sunil Raina; Chandan Shirbhayye
Subject: RE: Reg - ITBC Travel Offer
Dear Chetan/Prachi/Jagriti/Amit/Rohit,
I have been receiving series of mails on your technical problems, can you pls make sure that it’s resolved by tomorrow.
Pls update me once the problem is resolved.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Respone [mailto:[protected]@indiatodaybookclub.com]
Sent: 30/10/2009 5:50 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regard, we would like to inform you that due to some technical problem your unique code is not activated. Kindly provide us 48 hour's time to activate your unique code and you can retry after 48 hour's.
We assure to provide you with best service always.
For further queries, please feel free to call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards,
CHETAN ARYA
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Friday, October 30, 2009 9:39 AM
To: response (ITBC)
Cc: Feedback; [protected]@indiatodaybookclub.com; Chandan Shirbhayye
Subject: RE: Reg - ITBC Travel Offer
Hi Preeti,
Pls keep me posted on status of activation of my unique side.
Its long pending now Pls take it on priority to sort out my issues.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 30/10/2009 9:24 AM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regard, we would like to inform you that due to some technical problem your unique code is not activated. We have already forwarded your complaint to our concerned department for the same.
We request you kindly wait for some time; you will receive the same soon.
We assure to provide you with best service always.
For further queries, please feel free to call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards,
Prachi
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Thursday, October 29, 2009 3:24 PM
To: response (ITBC)
Subject: RE: Reg - ITBC Travel Offer
Dear Mr. Amit,
I am thankful to you for your detailed response. I will wait for 24 Hrs & then follow the procedure mentioned by you. I will definitely get in touch with you in case of any issues.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 29/10/2009 2:31 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that due to some technical problem your unique code was not activated. We have forwarded the complaint to our concerned department to activate the unique code. We request you kindly wait for 24 hrs and then you can claim your gift as mentioned below:
Please visit on www.bookstoday.in/promos.htm
Fill your unique code number[protected]A[protected].
Fill your email id [protected]@Tupperware.com
Please take a printout for the terms and condition.
In case you find any difficulty please get back to us.
Please note your Membership number ITBC0981259 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Wednesday, October 28, 2009 1:53 PM
To: response (ITBC)
Cc: Chandan Shirbhayye; Baljeet; Sunil Raina; Poonam sanghh’a office
Subject: RE: Reg - ITBC Travel Offer
Hi Jagriti,
Thanks for your response, can you pls tell me what this unique activation code is.
Also I would need details what all free gifts I am eligible for my ID “[protected]”.
Would like to have all this details in mail.Pls treat this matter on priority as I had booked my Order back in Aug-09.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: 28/10/2009 1:38 PM
To: Shirbhayye, Chandan
Subject: RE: Reg - ITBC Travel Offer
Dear Member,
We apologize for the inconvenience caused to you.
In this regard, we would like to inform you that due to some technical problem your unique code is not activated. Kindly provide us 48 hour's time to activate your unique code and you can retry after 48 hour's.
We assure to provide you with best service always.
For further queries, please feel free to call us on our Helpline Number[protected] or, 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards,
Jagriti
India Today Book Club
[protected][protected][protected][protected]
From: Shirbhayye, Chandan [mailto:[protected]@Tupperware.com]
Sent: Monday, October 26, 2009 6:13 PM
To: Shirbhayye, Chandan; Baljeet; Poonam sanghh’a office; Sunil Raina; response (ITBC)
Cc: Feedback; Chandan Shirbhayye
Subject: RE: Reg - ITBC Travel Offer
Dear Sir,
I had called[protected] & lodged my complaint on FREE GIFT of my booking ID “[protected]”. It was told that my issue will be resolved in 7 days but till date I have not received any mail or call from your customer care.
Pls look into this matter on priority.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
[protected][protected][protected][protected]
From: Shirbhayye, Chandan
Sent: 16/10/2009 11:04 AM
To: '[protected]@intoday.com'; '[protected]@intoday.com'; 'sunil.[protected]@intoday.com'
Cc: '[protected]@indiatodaybookclub.com'; 'Chandan Shirbhayye'
Subject: Reg - ITBC Travel Offer
Dear Sir,
I had subscribed for attached offer on 30-July-2009 & My Booking ID is “[protected]”.
Now I want to avail this offer, can you pls advice your customer Care so that I can take necessary details from you.
Also till date I have not received any formal document from you regarding my subscription, pls do the needful.
Im very sorry if this mail is addressed to unconcerned person, in that case pls let me know the right person mail ID.
Thanks,
Chandan Shirbhayye
Asst. Manager - Tupperware India Pvt Ltd|
Plot No 11 & 12,Twin Industrial Area |Central Hope town, Selaqui,Dehradun|
Mob: +[protected]|Tel: +[protected] / 6541798 |
[protected]@tupperware.com |
www.Tupperwareindia.com - 2009 Fortune Most Admired Company
--- On Thu, 7/30/09, India Today <[protected]@offers.indiatodaybookclub.com> wrote:
From: India Today <[protected]@offers.indiatodaybookclub.com>
Subject: EXCLUSIVE OFFER FOR YOU!!!!!!!!!!!!!!!
To: [protected]@yahoo.com
Date: Thursday, July 30, 2009, 2:12 PM
Dear Sir,
Please Find The Attached file. Our Executive will get back to you ASAP
Thanks
ITBC(Sales Divison)
indiatodaybookclub — NO SEND FREE GIFT
Dear Sir,Ref. Membership No- ITBC 0978393, Order No-OGA [protected]
Invoice No – ORA[protected] Dt. 31.07.09
Please note that up till now over 160 days have passed from your invoice date that is 31.07.09 we have as yet not received the free gift as promised by you .we are surprised at your indifferent attitude even after giving you reminders and also speaking to your representative over phone. we have drawn blank
Request you to please look into this matter urgently.
Thanking You,
Indar Pal Singh Chopra.
Membership No- ITBC 0378393
India Today Book Club — Free gift not given
Dear Sir,I have paid Rs 1198 for Reebok shoes and a free gift of Reebok watch, i got the Reebok shoes which is not good quality and its not orginal reebok its delhi made reebok shoes.it ok but from last 45 days i m ask cutomer care people for sending my free gift but they told wait for 7 to 10 days again and again.
I am going to complaint in all media channels like Aaj tak , Ndtv, and other news channels.
Please do some thing for me me. My Cell number is [protected] and My memebership no is ITBC10235904
Thanks
Shyam Sunder Khatri
India Today Book Club — camera not send
i hv purchase a digital camera of kodak 10.2 mega pixel, and transfer the money to them. they send sms that we send your product by courier. but corier owner syas that we return the product to company b'coz of problem of address. but the fact is that i am not getting the product. i call on customer care no. of company but they told that yet we r not getting any information from other department.so pls take my complaint and send them a notice.
India Today Book Club — NOT GIVEN FREE GIFT
I had purchased a KODAC-C160-9.2MEGAPIXEL 3X OPTICAL ZOOM WITH 2.4"LCD camera from India Today Book Club vide INVOICE No.ORB[protected], ORDER NUMBER-OGB[protected], INVOICE DATE-08-DEC -09, CONSINGNT NO.[protected]. My membership No. was ITBC09179348 and my UNIQUE NUMBER alloted by india today book club was [protected]B[protected] . They offered me a free air ticket for one person for both sides but could not fullfill their promise till date.In their invoice they had given the site-www.bookstoday.in/promos.htm to claim free gifts,but even after login to the site there was no response from them. I had tried to call them number of times for my gift but could not contact . I have a original bill of India Today Book Club.. Kindy do the needful and try to punish them for not fullfill their commitment.THANKS
thanks but after going via completing the work done by site given by yo
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
Unique Code Activation — Free Gift
When called on Wednesday i.e. on 1st October, 2008 one Mr. Kapil told me that your unique code is not activated and will be done within 48 hours. So when trying to logg the same today i.e. on 4th October, 2008, I could'nt get the connection. When called again today for the same, one lady says it takes one week to get activated, whats happening nobody knows. Why dont you'll train your customer support people properly.Rediculous to see that India Today people have recruited such dumbos in their organization. Please if you'll have any vacancy I am ready to join your firm. Please offer me the job and see that there is any complaint or no.
Regards
Jai