[Resolved]  India Today Book Club — Holiday Package

I bought a holiday package worth Rupees 5944/- from India today book club. Regarding which i received the voucher after 3 months. where in the process to claim it was by sending the form within the voucher to Bangalore on the following address PREMIER SALES PROMOTIONS PVT LTD, PO Box 5042, Bangalore 560001, India. With the phone no[protected] which never works. But 1 day somebody with the name Nalini picked the phone and answered me that i will recieve 1 promocode and website where i have to select the destination and date. but i didnt recieve the promocode for 1 month after which again call was made continuously and again the person with name Ms. Merry recieved the call she gave me the promocode for accesing the website.but when i used it the website showed an pop-up saying your HOLIDAY VOUCHER HAS ALREADY BEEN USED.I was/am daamn frustated by this i dont know what...But want my money back and also want to see these cheaters behind the BAR's / Jail.

Through a telesales, I have paid a sum Rs.3198/- to India Today Book Club (ITBC) on[protected] for a holiday package as follows :

Order Ref. No. OGA[protected].

1) Free Round Trip Air Ticket (from any place in India),
2) Holiday Voucher fro 2 nights & 3 days.

However, even after making this payment almost THREE months back, I have not yet received the neither the Round Trip Air Ticket nor the Holiday Voucher.

I have been in constant touch with India Today Book Club over the telephone and also through e-mails to enquire about the above. On[protected], I made a complaint for refund of my money and I was given the following complaint No. by their Mr. Sarabjit Singh:

Complaint No.221999 dt.[protected]

He then requested me to send my credit card statement which shows the above debit. I sent an e-mail at the e-mail address given by Mr. Singh i.e. [protected]@indiatodaybookclub.com attaching therewith a scanned copy of my credit card statement requesting them to refund my money immediately.

I followed up my complaint over the phone (#[protected] on following occasions :

On[protected] Spoke with Mr. Adeel of ITBC
On[protected] Spoke with Mr. Sarabjit Singh of ITBC (10:50 to 11:13 hrs.)
On[protected] Spoke with Mr. Sarabjit Singh of ITBC (16:00 to 16:10 hrs.) The line got disconnected. Therefore made another call
On[protected] Spoke with Mr. Amit of ITBC (1612:00 to 16:36 hrs.)
On[protected] Spoke with Mr. Adeel and their Supervisor, Mr. Azeem Khan (11:30 to 11:35 hrs.)
On[protected] Spoke with Mr. Anshu of ITBC (from 14:40 to 14:59 hrs.). He gave me another Complaint No.239783 dt.[protected] saying that no Complaint has so far been registered in their system.

I have also sent ITBC several e-mails requesting them to refund my money. However, there was no response from ITBC side.

I have lost my faith in ITBC returning my money. Therefore, this complaint. Kindly intervene and help me get back my hard-earned money from ITBC.

Look forward to your kind intervention.

Balachandran Nair.

India Today Book Club — Haliday & Airline Package

Below is the complete transcript of the correspondence that I had with INDIA TODAY BOOK CLUB.

Going by the trends that I have noticed from the complaints on this site, I am a bit lucky that I got my product as I went to the courier agency to collect the parcel when I came to know from the site of the courier agency that the parcel has been sent back because the address was not found. I knew that they were not coming to my residence.

On receipt of the parcel I applied for the holiday package through the ordinary post as was the requirement for applying the same on[protected], but till date I have not received the Holiday Voucher which they promised would be sent within 10 days from receiving the mail ( I doubt why they ask to be sent through ordinary post so that Indian Telegraph could be blamed by saying they did not receive the application).

I have written many a times to: [protected]@bigcity.in,[protected]@indiatodaybookclub.com,[protected]@indiatodaybookclub.com
as follow up but have not got any response in which I even attached the complete filled form received from India Today Book Club Offer Site.

Still hoping for a reply.

--- On Tue, 29/12/09, Naveen Seth <[protected]@yahoo.com> wrote:
From: Naveen Seth <[protected]@yahoo.com>
Subject: Fw: ONLINE COMPLAINTS
To: [protected]@bigcity.in, [protected]@indiatodaybookclub.com
Cc: [protected]@indiatodaybookclub.com
Date: Tuesday, 29 December, 2009, 1:18 PM

REMINDER-1

--- On Sat, 19/12/09, Naveen Seth <[protected]@yahoo.com> wrote:
From: Naveen Seth <[protected]@yahoo.com>
Subject: ONLINE COMPLAINTS
To: [protected]@indiatodaybookclub.com
Date: Saturday, 19 December, 2009, 11:38 AM

Dear Sir/Madam,

Below is my order details for the purchase of HTC mobile and in reponse to that I was offered a free holiday package for which I have not received my Holiday Voucher from Bangalore even after One month of posting of the documents.

Unique no:[protected]A[protected]
ITBC membership no: ITBC09143390
Invoice no : ORA[protected]
Holiday Voucher no: ITBC9632

I am also attaching the Form which was generated and subsequently filled and posted by ordinary mail as was the requirement at Bangalore Address, but have not received any response for the mail as well as the email sent.

Hope that matter may be resolved soon.

Regards,

Naveen K Seth

--- On Tue, 15/12/09, Naveen Seth <[protected]@yahoo.com> wrote:
From: Naveen Seth <[protected]@yahoo.com>
Subject: Holiday Package
To: [protected]@bigcity.in
Cc: [protected]@indiatodaybookclub.com
Date: Tuesday, 15 December, 2009, 4:06 PM

Dear Sir/Madam,

I applied for holiday package received from India Today Book Club through normal post as per your requirement on[protected] and was assured of getting the holiday voucher from your side within 10 days from the date of sending the post, but I am sorry to say that till date no acknowledgment or voucher has been received by me.

Request you to please look into this matter and reply per return mail.Hope that my request does not get into the tangles as many of the other customers in the site below:
https://www.consumercomplaints.in/india-today-group-bag-it-today-b101411

Rgds,

Naveen K Seth

------- Forward[protected]
From: Response <[protected]@indiatodaybookclub.com>
Subject: HTC MOBILE PHONE
To: [protected]@indiatodaybookclub.com
Date: Friday, 30 October, 2009, 12:47 PM

Dear Member,

As per your telephonic conversation with our executive, we would like to request you that please go through the attachment enclosed for HTC MOBILE PHONE.And you will be getting one round trip air ticket and ond holiday for 3days and 2 nights

Along with this phone you will be getting a Round trip air ticket upto Rs.7000 and a holiday voucher for 3days and 2 nights worth Rs.5000

This is also to inform you that you can make the payment through IVR as well which is secure mode of payment and all your credit card details will be confidential.

We assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on[protected] or write us at:INDIA TODAY BOOK CLUB

B-47, INDIRA ENCLAVE,

NEB SARAI, NEW DELHI-110068Thanks & Regards,

Executive Relations

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

India Today Book Club — Fraud--Wrong information given

After about half an hour I received a call again from them from the same number and enquired about the confirmation.By the time I had checked on the configuration of the products which where provided.I was once again told that such kind of order would come once in life span and I should go for it.I got tempted and ordered 2HTC touch phones so that I would get Apple notebook.Also India Today Book Club is from a reputed media house so I trusted them.I was informed that I needed to pay through credit card and two transactions of Rs.19489 would be deducted from it.I was also told that I should go for 3HTC phones as that will give me 52inch LCD Philips television.I controlled my temptation and ordered 2HTC touch phones for which transaction was done through ICICI Credit card.I was told that I had done a good shopping and as a compliment I would be getting two jewellery vouchers .

After ordering with your company I was eager to know the service that you provided.I was shocked to see that your company had been accused on all the costumer issue related site as fraud and that no one should go for their order.I was heart broken and called on the customer care on 1004/2010 to know the status. I was told that I had booked the order on 08/04/2010 the system does not show the details as such and I was given Complaint number-446306.

I again called on 12/02/2010 to know the status.I was told by Mr.Kuldeep that the anniversary offer contains HTC 3G touch phone along with Reebook sunglasses and some kind of holiday vouchers.He informed me that the order did not show any Apple Notebook to be given.I was again given a complaint number-448009.

I am in a state of shock and dismay.I am utterly unsatisfied and feel cheated by Living Media India ltd. held by Mr. Aroon Puri.I require an immediate reaction and proper action.

Regards,
VIPIN YADAV

Book Your Complaint on http://www.ccccore.co.in/

India Today Book Club — India today book club anniversary fraud

On 08th April,2010 I received a call from India Today Book Club(ph-[protected]) regarding an anniversary that India Today was giving out by Mr. MANOJ.I was told that they would be giving HTC 3G Touch Phone along with Dell Laptop(I dont remember the model number) at Rs.19489.Also I was informed that if I go for two HTCphones I would be getting a Apple MC 226LL/A notebook.I was told that I would be receiving the order in 5 Working days after the order is placed.I enquired about the order type as such kind of offer would mean loss to the company India Today as Apple Laptop was of about Rs.1Lac.How could IndiaToday afford such kind of offer.In reply I was told that India Today had tied up with HTC and Apple Corporation to roll out such offers and as there was no marketing cost involved the company could easily afford it.I said that I had to look for the configuration of the phone as well as the laptop being provided for which I would require an hour.

After about half an hour I received a call again from them from the same number and enquired about the confirmation.By the time I had checked on the configuration of the products which where provided.I was once again told that such kind of order would come once in life span and I should go for it.I got tempted and ordered 2HTC touch phones
so that I would get Apple notebook.Also India Today Book Club is from a reputed media house so I trusted them.I was informed that I needed to pay through credit card and two transactions of Rs.19489 would be deducted from it.I was also told that I should go for 3HTC phones as that will give me 52inch LCD Philips television.I controlled my temptation and ordered 2HTC touch phones for which transaction was done through ICICI Credit card.I was told that I had done a good shopping and as a compliment I would be getting two jewellery vouchers .

After ordering with your company I was eager to know the service that you provided.I was shocked to see that your company had been accused on all the costumer issue related site as fraud and that no one should go for their order.I was heart broken and called on the customer care on 1004/2010 to know the status. I was told that I had booked the order on 08/04/2010 the system does not show the details as such and I was given Complaint number-446306.

I again called on 12/02/2010 to know the status.I was told by Mr.Kuldeep that the anniversary offer contains HTC 3G touch phone along with Reebook sunglasses and some kind of holiday vouchers.He informed me that the order did not show any Apple Notebook to be given.I was again given a complaint number-448009.

I am in a state of shock and dismay.I am utterly unsatisfied and feel cheated by Living Media India ltd. held by Mr. Aroon Puri.I require an immediate reaction and proper action.

Regards,
VIPIN YADAV

It has been almost six months since I had placed the order with India Today and about five and a half month since I have registered a complaint of the fraud.I have been tracing the same on phone on regular basis.It is so sad on part of India today group "huge corporate house" not returning my hard earned money.I think they have survived all these years by making illegal offers and duping customers at large.

I request anyone who views this comment must never get involved with them in any transaction or you will cry for rest of your life.

Vipin Yadav

On 08th April,2010 I received a call from India Today Book Club(ph-[protected]) regarding an anniversary that India Today was giving out by Mr. MANOJ.I was told that they would be giving HTC 3G Touch Phone along with Dell Laptop(I dont remember the model number) at Rs.19489.Also I was informed that if I go for two HTCphones I would be getting a Apple MC 226LL/A notebook.I was told that I would be receiving the order in 5 Working days after the order is placed.I enquired about the order type as such kind of offer would mean loss to the company India Today as Apple Laptop was of about Rs.1Lac.How could IndiaToday afford such kind of offer.In reply I was told that India Today had tied up with HTC and Apple Corporation to roll out such offers and as there was no marketing cost involved the company could easily afford it.I said that I had to look for the configuration of the phone as well as the laptop being provided for which I would require an hour.

After about half an hour I received a call again from them from the same number and enquired about the confirmation.By the time I had checked on the configuration of the products which where provided.I was once again told that such kind of order would come once in life span and I should go for it.I got tempted and ordered 2HTC touch phones so that I would get Apple notebook.Also India Today Book Club is from a reputed media house so I trusted them.I was informed that I needed to pay through credit card and two transactions of Rs.19489 would be deducted from it.I was also told that I should go for 3HTC phones as that will give me 52inch LCD Philips television.I controlled my temptation and ordered 2HTC touch phones for which transaction was done through ICICI Credit card.I was told that I had done a good shopping and as a compliment I would be getting two jewellery vouchers .

After ordering with your company I was eager to know the service that you provided.I was shocked to see that your company had been accused on all the costumer issue related site as fraud and that no one should go for their order.I was heart broken and called on the customer care on 1004/2010 to know the status. I was told that I had booked the order on 08/04/2010 the system does not show the details as such and I was given Complaint number-446306.

I again called on 12/02/2010 to know the status.I was told by Mr.Kuldeep that the anniversary offer contains HTC 3G touch phone along with Reebook sunglasses and some kind of holiday vouchers.He informed me that the order did not show any Apple Notebook to be given.I was again given a complaint number-448009.

I am in a state of shock and dismay.I am utterly unsatisfied and feel cheated by Living Media India ltd. held by Mr. Aroon Puri.I require an immediate reaction and proper action.

Regards,
VIPIN YADAV