India Today Book Club — Fraud through Telesales

Address:

Mumbai City, Maharashtra

On 16th March, 2010 I got a call from Mr. Manoranjan Singh of India Today Book Club call center informing me about a couple of offers linked with each other. The details of the offer as told to me by your Telesales executive (named mentioned above) are as follows:

OFFER 1:

* 1 Holiday package of 2 Nights & 3 Days, return AIR FARES included with dining & breakfast free only Lunch on the customers (i.e ME in this case) cost.
* 1 Digital Camera of Kodak worth Rs. 10,000 (After taking the offer he told me the model number (Model no. C160) which when i found out was worth Rs.6000)

OFFER 2:

* 1 Holiday package of 2 Nights & 3 Days, return AIR FARES included with dining & breakfast free only Lunch on the customers (i.e ME in this case) cost.
* 1 Phillips Wireless 5.1 Home Theater System (Wireless speakers) with Phillips DVD Player worth Rs. 20,000. (After taking the offer he told me the model number (Model No. HTS3373/94) but when i got the Home theater today & the model number is different & also the home theater is NOT with wireless speakers & its MRP is not more than Rs.10000)
* 1 Diamond voucher of Surat Diamonds worth Rs. 5000 (He provided me the Login ID for the same & mentioned the website as www.bookclub.suratdiamond.com but i have not checked it yet)
* 1 Reebok Wrist watch worth Rs. 5000 (when it arrived, it was in a damaged condition & it seems to be used...it is NOT a brand new watch)
* 1 Dell Laptop Which earlier he said would be worth Rs.70,000. (Which he said will come along with the home theater but it was not there when the home theater arrived)

He told me that if i refer this offer to my friends, i will get a bonus extra voucher of Surat Diamonds worth Rs.5000. I referred 5 friends but now there is no response from him. He gave me his personal mobile number but now he is not picking up & someone picked up his mobile & told me that he has gone to the office leaving his mobile on the room, while i was calling him today (31st March, 2010) at 9:30PM.

A few days back, he told me another offer which i accepted which was as follows:

OFFER 1:

* 1 Holiday package of 2 Nights & 3 Days, return AIR FARES included with dining & breakfast free only Lunch on the customers (i.e ME in this case) cost.
* 1 Digital Camera of Kodak worth Rs. 10,000

OFFER 2:

* 1 Holiday package of 2 Nights & 3 Days, return AIR FARES included with dining & breakfast free only Lunch on the customers (i.e ME in this case) cost.
* 1 Phillips Wireless 5.1 Home Theater System (Wireless speakers) with Phillips DVD Player worth Rs. 20,000.
* 1 Cash/Jewelery voucher of D'Damas worth Rs. 25,000 where in I can buy a minimal jewelery for e.g Rs.5,000 & the rest of Rs.20,000 can be redeemed in the form of Cash.
* 1 Reebok Wrist watch worth Rs. 5000
* 1 Apple Laptop Which he said would be worth more than Rs.70,000.

WHEN I RECEIVED THE ABOVE MATERIAL, I FOUND THAT IT WAS NOT THE SAME MODEL NUMBER WHICH WAS BEEN TOLD TO ME WHILE ORDERING.

THE HOME THEATER SYSTEM WAS NOT A WIRELESS ONE BUT A VERY ORDINARY ONE.
THERE WAS NO LAPTOP.
REEBOK WATCH WAS DEFECTIVE.
THERE WAS NO D'DAMAS VOUCHER.
KODAK CAMERA WAS NOT WORTH Rs.10000/- BUT Rs.6000/-

THIS IS PURE CHEATING. I BOOKED 2 SUCH OFFERS & WHEN I FOUND 1ST SHIPMENT LIKE THIS, I IMMEDIATELY CANCELLED THE 2ND ONE & EMAILED AS WELL AS CALLED ITBC FOR REFUND OF THE CANCELLED. BUT THERE WERE JUST MAILS OF YES SIR WE WILL LOOK INTO IT BUT THERE IS NO RESPONSE OR ACTION SINCE MARCH TILL DATE.