[Resolved]  India Today Book Club — ENJOYING PUBLIC MONEY WITHOUT SUPPLYING THE PRODUCTS / NOT REFUNDING THE AMOUNT RECEIVED WITH INTEREST

Address:Salem, Tamil Nadu

India Today Book Club Complaints - ENJOYING PUBLIC MONEY WITHOUT SUPPLYING THE PRODUCTS / NOT REFUNDING THE AMOUNT RECEIVED WITH INTEREST
India Today Book Club
Posted:[protected] by S. LAKSHMI NARASIMHAN

ENJOYING PUBLIC MONEY WITHOUT SUPPLYING THE PRODUCTS / NOT REFUNDING THE AMOUNT RECEIVED WITH INTEREST
THIS IS WITH FURTHER REFERENCE TO MY ONLINE COMPLAINT DATED[protected] AS THERE IS NO ACTION BY THE INDIA TODAY BOOK CLUB TO SOLVE THE PROBLEM.

DECEPTIVE ACT BY INDIA TODAY BOOK CLUB, NEW DELHI.

India Today Book Club, New Delhi sent an offer letter to me on[protected] promising the following free gifts if I give my consent to buy 16 ( Indian Classical Music ) CD pack for Rs2000/-
1. Adidas shoes – one pair
2. Diamond gift voucher for Rs5000/-
3. Deluxe Holiday package Voucher worth Rs5000/- (two nights and three days for a couple including boarding at selected place within India)

India today being a leading magazine, with trust and faith I gave my consent to their book club, within the time frame and authorized them to debit my card account with Rs2000/- + 249/- being the handling charges in three installments. India Today Book Club promptly debited my card account on 5th September 2008 with Rs1049/- ( First installment of Rs800/- plus the handling charges)

I am yet to receive any product from India Today Book Club after that They are enjoying my money for the past 14 months !!

I sent them a letter under certificate of posting on[protected] giving the full details as well as the particulars of the emails sent to you to the email id referred to above. S. Lakshmi Narasimhan, (Subscriber No: 23987) Responding to this letter, one executive from India Today Book Club spoke to me on[protected] that the consignment would reach me within 15 days.

I sent an email on[protected] with a copy to the Editor India Today that they should return the amount debited if they fail to deliver the CD pack in a couple of days.

To my surprise they had taken the balance amount of Rs1200/- by debiting my card account on[protected] and are adamant in not fulfilling their promises.

A registered notice with acknowledgment due was sent to The Award Administrator,
India Today Book Club on 12th February, 2009. It was delivered to the addressee on[protected].

I sent another email on[protected] before filing a suit in the consumer court. To my surprise I received a reply mail from them on[protected] apologizing for the mistake and my complaint was forwarded to the “CONCERNED DEPARTMENT” and they will contact me after receiving the reply from that department. I was frequently reminding them and am receiving the same reply that my complaint is referred to the “CONCERNED DEPARTMENT”

This is another deceptive action by the India Today Book Club prolonging the settlement of dues. If I presume that around two lakh persons in India had sent money and not received the consignment, India Today Book Club can enjoy an easy money of Rs40 crores !!! Its only work is to send reply stating that the matter has been forwarded to the “concerned department” and apologizing for the mistake.

I am unable to believe the time taken by the “CONCERNED DEPARTMENT” in sending reply. There is enough sense in doubting the existence of the “CONCERNED DEPARTMENT”

It would tarnish the image of India Today group if I proceed against the India Today Book Club legally. They may have the support of media now. They should understand that The Truth Will Triumph and they may have to pay heavy penalty for their wrong path in the Court of Law.

Rs2249- + interest may not be a big thing though it is a hard earned money of the concerned individual. The way in which the public are being attracted and are being taken for a ride by a leading book club under the disguise of India Today Group should be condemned.

Will India Today Book Club return my money with interest ?

2, SBI Colony – III,
Meyyanur.
Salem – 636 004. 3 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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India Today Book Club — DECEPTIVE ACT OF THE COMPANY

NOT A DESIRABLE ACT BY INDIA TODAY BOOK CLUB.
My member-ship number ITBC08550554
The Award administrator of India Today Book Club, New Delhi sent me an offer letter on[protected] promising the following free gifts if I give my consent to buy 16 ( Indian Classical Music ) CD pack for Rs2000/-
1. Adidas shoes – one pair
2. Diamond gift voucher for Rs5000/-
3. Deluxe Holiday package Voucher worth Rs5000/- (two nights and three days for a couple including boarding at selected place within India)
Being a subsidiary of the leading magazine, namely India Today, with trust and faith I gave my consent within the time frame and authorized them to debit my card account with Rs2000/- + 249/- being the handling charges in three installments with a first monthly installment of Rs800/- and second and third monthly installments of Rs600/- each. They promptly debited my card account on 4th September 2008 with Rs1049/-
(First installment of Rs800/- plus the handling charges Rs249/-)

They have failed to forward me the 16 CD pack with Adidas shoes (herein after referred to as “consignment”) as promised by them in spite of debiting my card account with Rs1049/- on 4th September itself. Till now they have not sent the consignment even after reminding them several times through e mails as well as a letter under certificate of posting.

Adding salt to the injury, they chose to debit my card account with the balance amount of Rs1200/- on[protected] without sending the consignment and after seeing my reminder through e mail dated[protected] advising them to return the amount.

Registered notice was served to India Today Book Club on[protected] advising them to return the amount Rs2249/- with interest and costs. They have sent an email on[protected] in response to mail as under:
“We sincerely apologize for the inconvenience caused to you.
In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time and you will receive your refund very soon. “
India Today Book Club, New Delhi IS KEEPING SILENT TILL THEN.
It is shameful for such a leading magazine group in not taking a quick decision to settle the amount even after 10 months! I do not know that how many customers are facing such problem with this company.
S. Lakshmi Narasimhan
2, SBI COLONY – III,
Meyyanur.
Salem – 636 004.
Central Government should intervene in the matter and has to do a thorough investigation of India Today Book Club which is enjoying customers money without any fear. Individuals have to spend a lot to fight against a corporate which is indulging in deceptive acts. Government alone should come forward to protect the customers.

All efforts should be made to close the corporate if found guilty. Such severe punishment should be an eye opener for other companies of this kind.

India Today Book Club — COMPANY'S DECEPTIVE ACTS

India Today Book Club owe me 2249/- plus interest from[protected]. I lodged an online complaint on[protected] and after some time I receive a reply stating that they re interested in solving the issue. They had debited my card account with Rs2249/- and miserably / wantonly failed to supply the consignment as promised by them.

Many e mail reminders and notice under certificate of posting as well as under registered post with acknowledgment due evoke no response. Their repeated reply is that the matter has been referred to the concerned department and will settle the matter after hearing from them.

It is their department which is sleeping for quite a long time or it may be the tactics followed by the company to enjoy the public money.

If the company has received money like this from a minimum of 2 lac persons, it should be enjoying more than 400 lac of rupees without interest !!!

The company's records should be completely investigated / scrutinized and immediate action should be taken against the company for any misappropriation of public money and the money due to the individuals should be sent to them immediately after verification by the Central Government.

S. Lakshmi Narasimhan.
THIS IS WITH FURTHER REFERENCE TO MY ONLINE COMPLAINT DATED[protected] AS THERE IS NO ACTION BY THE INDIA TODAY BOOK CLUB TO SOLVE THE PROBLEM.

DECEPTIVE ACT BY INDIA TODAY BOOK CLUB, NEW DELHI.

India Today Book Club, New Delhi sent an offer letter to me on[protected] promising the following free gifts if I give my consent to buy 16 ( Indian Classical Music ) CD pack for Rs2000/-
1. Adidas shoes – one pair
2. Diamond gift voucher for Rs5000/-
3. Deluxe Holiday package Voucher worth Rs5000/- (two nights and three days for a couple including boarding at selected place within India)

India today being a leading magazine, with trust and faith I gave my consent to their book club, within the time frame and authorized them to debit my card account with Rs2000/- + 249/- being the handling charges in three installments. India Today Book Club promptly debited my card account on 5th September 2008 with Rs1049/- ( First installment of Rs800/- plus the handling charges)

I am yet to receive any product from India Today Book Club after that They are enjoying my money for the past 14 months !!

I sent you a letter under certificate of posting on[protected] giving the full details as well as the particulars of the emails sent to you to the email id referred to above. S. Lakshmi Narasimhan, (Subscriber No: 23987) Responding to this letter, one executive from India Today Book Club spoke to me on[protected] that the consignment would reach me within 15 days.

I sent an email on[protected] with a copy to the Editor India Today that they should return the amount debited if they fail to deliver the CD pack in a couple of days.

To my surprise they had taken the balance amount of Rs1200/- by debiting my card account on[protected] and are adamant in not fulfilling their promises.

A registered notice with acknowledgment due was sent to The Award Administrator,
India Today Book Club on 12th February, 2009. It was delivered to the addressee on[protected].

I sent another email on[protected] before filing a suit in the consumer court. To my surprise I received a reply mail from them on[protected] apologizing for the mistake and my complaint was forwarded to the “CONCERNED DEPARTMENT” and they will contact me after receiving the reply from that department. I was frequently reminding them and am receiving the same reply that my complaint is referred to the “CONCERNED DEPARTMENT”

This is another deceptive action by the India Today Book Club prolonging the settlement of dues. If I presume that around two lakh persons in India had sent money and not received the consignment, India Today Book Club can enjoy an easy money of Rs40 crores !!! Its only work is to send reply stating that the matter has been forwarded to the “concerned department” and apologizing for the mistake.

I am unable to believe the time taken by the “CONCERNED DEPARTMENT” in sending reply. There is enough sense in doubting the existence of the “CONCERNED DEPARTMENT”

It would tarnish the image of India Today group if I proceed against the India Today Book Club legally. They may have the support of media now. They should understand that The Truth Will Triumph and they may have to pay heavy penalty for their wrong path in the Court of Law.

Rs2249- + interest may not be a big thing though it is a hard earned money of the concerned individual. The way in which the public are being attracted and are being taken for a ride by a leading book club under the disguise of India Today Group should be condemned.

Will India Today Book Club return my money with interest ?

2, SBI Colony – III,
Meyyanur.
Salem – 636 004. 3
I had placed order for Complete History of the World, videCheque No. 011127, Dt.5-9-2009 on Bank of Baroda, & the same was debited on[protected]. I am yet to receive the book alongwith assured free gifts, viz Round-trip air ticket, Reebok Watch, etc.The Tel. No.[protected] does not respond. India Today Book Club needs to be black listed by all consumers.Could somebody take-up this issue legally? Dr.A. V. Ghole

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