[Resolved]  Indian Gift Portal — Gift not delivered

Address:

Salem, Tamil Nadu

Dear sir,

i have ordered one gift for wedding Anniversary through online shop. But as per their terms & conditions, it should be delivered with in 24 hrs, but not yet, i have booked an order by 27th, but till date not delivered.
i have paid full money for the gift. Still they are delaying. Actually i am out of country for my official tour. Totally its wasting my money & time. need proper action.

Pl find my order as mentioned below

Search : By Price OR Cakes, Chocolates.... Submit Q
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Shipping / Delivery Address
Kiruthika Selvaraj
129/6A, 11th cross street, Shivaya Nagar,Alagapuram
Salem - 636016, Tamilnadu, India
Phone: -Area Code-
Email: [protected]@gmail.com
Mobile:+ [protected]
Approximate Date of Delivery:
Saturday 28 May, 2011
(Fresh Flowers and Cakes can be delivered within 24 hours or same day. Any other Gift takes 3-5 working days for delivery in India and 7-10 working
days for delivery outside India.)
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ORDER CONFIRMATION
Date: 27 May, 2011
Mr. Jalapathy kaliappan,
Congratulations,
Your Order has been successfully placed.
Your credit-card will show a payment to 'EBS.com'
Please take a printout of this page for your record.
Your order tracking number is IGP219441 . You can always log on to my account to track the status of your order.
You have placed your order with following details:
Billing / Sender Address
Jalapathy kaliappan
1/10 TNHB QTRS,MULLAI NAGAR, WEST TAMBARAM
CHENNAI - 636501, TAMILNADU, India
Mobile:+ [protected]
Email: [protected]@gmail.com
Product Service Details
GIFTING / SHOPPING THEME:
Anniversary
YOUR ORDER DETAILS
Qty. Product(s) Purchased Total In US$ Total In Rs.
1
Opulent Roses Bunch
(Delivery in 117 cities of INDIA only)
11.60 525.00
Shipping Charges: Free in India Free in India
Order Total: (approx.) 11.60 525.00
Note 1: We charge order value in the INR. This may cause a slight variation in the dollar-value charged from your credit card due to fluctuation in
conversion rates.
Note 2: Products may be dispatched individually and/or in group and may not be delivered collectively.
Note 3: Products may not be delivered if delivery address does not falls within mentioned area.
Note 4: Your Credit Card/Bank statement will show a payment to.
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We are NOT storing your Credit Card number or any such information.
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