[Resolved]  Indian Oil Corporation — Petrol Scam

Address:Bangalore, Karnataka

Filled petrol worth Rs 1000/- which is about 18.22 litres but got cheated for about 6 litres as the tank which fills to the particular point in other petrol pumps when i fill the same amount did not do so..There was a difference of at least 6 litres.

Their address is:
Hi-Tech Auto Services
No.CA-11/A,19th Main,2nd Sector,
HSR Layout,Bangalore-560102

I trust at least something will come out of this.
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Aug 14, 2020
Complaint marked as Resolved 
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Madam,
I do not know the price of petrol in Bangalore. But, I do know what a shrewd customer at petrol pump should do. Please get down from the car first. Make sure that your amount is (say Rs.1000) set by operator. As soon as the nozzle is lifted meter shows 00000 zeroes. Once the delivery starts readings will start changing. The delivery will stop exactly at Rs.1000. If it is 999.99 or 1000.01 it is wrong which means Rs.1000 is not set first.
It is very very very difficult stop manually that to exactly at Rs.1000. Never ever go by your fuel indicator. Petrol pump meter is for the customers like you to watch. In case, your tank gets filled before reaching Rs.1000 say at Rs.800, the operator can feel from the nozzle(from the sensor)and he stops the delivery. If that sensor is not working through torch light only he can fill up your tank.
He keeps the nozzle back in position. Even now the reading will show your filling qty only.
If you have any problem talk to the dealer first. Not satisfied, take down the number of the IOC sales officer from petrol pump itself (displayed normally) and call him for your grievance.
What happened to Aruna also happened to me at the same petrol bunkl. They are the . They cheat us directly despite watching at the meeter. They do it at the time of signing on the card reciept.

There are so many complaints like this on short filling at petrol bunks. But no action by the government. This is India. subkuch Chaltha hai

Their address is :
Hi-Tech Auto Services
(beside Purva Vantage Apartment) No.CA-11/A, 19th Main, 2nd Sector,
HSR Layout, Bangalore-560102
Today at 11:15 AM I went to Hi-Tech Auto Services petrol pump to buy petrol for my car. I usually go there since it is close to my house. I asked the vendor to fill petrol worth Rs.1000 and gave my credit card to the cashier. As I was watching the meter running on the machine, the cashier was back with my card and copy to be signed. For a moment I took my eyes off the meter and proceeded to sign the receipt when the vendor operating the machine pressed a button on the console. My wife sitting next to me caught him doing it and noticed that the meter which was showing Rs. 832 was suddenly showing Rs. 1000. She brought it to my notice and I got down to talk to the staff asking for clarification. The vendor apologized and fed Rs. 168 on the machine and started filling the petrol. I immediately went to the proprietor who came out with me and asked the vendor for an explanation. Instead of appearing to be scared, all the staff was pretty cool about it while the proprietor was scolding them. He apologized to me but added that it was partly my fault that I was not paying attention to the meter. He said that they had fired 3 boys in the last month for attempting similar acts. I demanded that this guy be fired too, to which he agreed. Since we were in a hurry to get somewhere, we decided to leave it at that and left the place. The proprietor and everyone in the staff did not appear to take the incident seriously despite being caught red-handed which gave me an impression that the entire petrol bunk staff is hand in glove with this scam. I have decided never to go to this petrol pump ever again and urge everyone else reading this to do the same.

This is my earnest appeal to everyone who does not opt for filling the full tank, to be very careful and if possible get off the car(do ensure your valuables are locked) to monitor if the process is being correctly carried out.

Indian Oil — reading of vending machine not visible

Dear Sir /Madam,

The gas station(10/C Govt Indl Estate, Ganesh Ngr Charkop, kandivali west, Mumbai - 400067) provide petrol with a machine on which the reading of the amount and quantity is not visible,as the glass on the vending machine is faulty,which sometimes leads to the arguments between the staff and the customers.Please see that the above mentioned fault is corrected immediately to avoid discomfort to the customers and any future untoward incident.

Much Thanks in Advance.

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