[Resolved]  Indian Oil Corporation — Domestic gas connection

Sir,
I relocated from delhi to lucknow in the montht of april. In delhi i was staying in joint family where essential commodities were shared.I applied through Indane distributor Gas and Gadgets Mahanagar Lucknow under reg(9883) for the new gas connection but due to the hold in issuing connection from govt it took long for maturity of the connection, meanwhile to cook my food i decided to purchase hotplate from market and support of cylinder from my local friends in Lucknow. Now after long delay when the connection was matured the distributor is forcing me to buy new hotplate with the connection, which is not mandatory as per company guidelines. When i denied to buy hotplate the distributor threatened of declaring me a defaulter in the inspection. This is real example o[censored]nfair trade practices, kindly help me in getting the connection as early as possible.

8th December, 2009
To
The Customer Care,
Indian Oil,
Kolakta.

Dear Sir,

Re : Indane Domestic Gas Consumer No. T 1355 dated 5.9.1988.

I would like to bring to your kind notice that I am domestic consumer of Indane Gas since 5th September, 1988 having Consumer No. T 1355, SV No. 28795 under the Shah Distributors, 10C, A. T. M. Road, Kolkata – 700020, Code No. 99192810 and there after the Distributors has changed to Dilip Distributors, Flat 1, 2, Tarak Dutta Road, Kolkata – 700019 in 1991.

In the begining Dilip Distributors was giving satisfactory services, but recently from the last one and half years, I am facing lot of problems from this distributors such as :

(1) Supplying :- half empty cylinder,

(2) Cylinder :- filled with water and gas,

(3) Refuse to book the gas on the Consumer Book on one ground or the other and even after booking the gas on the Consumer Book, they have not supplied the gas and make vague entry on their Book as supplied.

(4) Behaviour of the employees are very rude and some times they shut down the sutter on the working hours on the ground, no cylinder is available.

My maid servant has to go several times to book the gas.

Inspite of warning to them that I will lodge the complaint against them to the authority, they have not bothered and now I have no alternative but to lodge a complaint with you.

You are, therefore, requested to look into the matter and mitigate my above mentioned problems.

Thanking you,
Yours faithfully,


( KISHORI LAL SAWHNEY )

I have a domestic LPG gas connection from IOC dealer M/s Dinesh Gas Agengy, Vigyan Nagar, Kota (Rajasthan) from last 12 years. My Gas No. 31379 in the name of Jagdish Chandra Gupta, 3/89 Ganesh Talab kota

We are facing problem every time to booking of Gas. All telephone numbers of above gas agnecy such as Land line[protected],[protected] and Mobile No. [protected] are not attend by Above gas agency. I have also complaint so many times to Mr. Sudhir Gupta, Area Sales Manager (IOC) about this problem but still no action. Every time we are booking our gas personnaly his shop.

So many times discussed with Owner of Dinesh Gas Agency as also angree type persons and misbehaved by him with me.

Regards
JAGDISH CHANDRA GUPTA
LPG Gas No. 31379