Indian Oil Corporation — despensing unit not working properly

sir,

1. i have a petrol pump of 20 kl capacity installed in my location, there waas some complain regarding the despensing unit, i lodged the complain for the same at Dehradun office, through tele call on 01 Oct 09, the mechanic from IOC dehradun came on 05 Oct09 and inspected the despensig unit on 05 oct 09.

2. After inspection yhe mechanic told me that he will go back and come with required tool and parts after two days. but the mechanic has not come back till now.

3. i have made at least 10 calls to ioc demand sec but every time i was given the reply that the mechanic is not avail at present.

4. you are requested pl help me out beacuse i am facing a great financial losses