[Resolved]  Indian Oil Corporation — Gas Connection Transfer: Complaint Regarding

Dear Sir/ Madam,
I am a Central Government employee, working as Deputy Director in Survey of India. I have recently been transferred from Bhubaneshwar to New Delhi as Joint Director of DSSDI Project, which is a top-priority time bound project of Delhi Government and Survey of India.
Consequent to my transfer I am residing at Mehrauli, New Delhi. I approached with my Transfer Voucherissued by Kleen Gas Agency, 26 SCR, Kharvel Nagar, Unit III, Bhubaneshwar, to nearby LPG Distributors but my experiences with them have forced me to lodge a complaint for redressal of my problem.
To begin with, I approached Sona Enterprises, Masoodpur, Vasant Kunj, New Delhi on 5-7-2008 with my Transfer Voucher and NOC Affidavit as my Residence Proof. After inspecting my documents, I was advised by the proprietor to bring a Certificate of Residence duly issued by my Department (Survey of India) and assured me that the Gas Connection will be issued immediately on submission of the Certificate. I contacted M/s Sona Enterprises over phone immediately on collection of the desired cetificate from my Department. But surprisingly, as soon as I informed them that I am ready with the Certificate and am shortly starting towards the Gas Agency for completion of formalities, they turned a volte-face and told me that there is instruction from Indian Oil not to issue any Gas Connection on Transfer.
Again, I approached M/s Sai Sharma Gas Agency, Secor P, Pocket 1 Vasankunj, on[protected] Phone nos.[protected], 26134492, [protected]. The Agency inspected all my documents and found them in order, but expressed their inability to issue me Gas Connection immeditely, as they were short of stationeries and advised me to come on Monday[protected], but only after confirming over phone.I contacted them over phone in the morning of[protected]. They informed me that they have still not got the stationery and asked me to contact in the afternoon. When I contacted them in the afternoon, they suddenly changed their tone and expressed their inability to provide me Gas Connection against my Transfer Voucher in near future saying that they have been instructed by Indian Oil not to give any connection on Transfer now.
Such attitude of the LPG distributors is putting me in immense mental agony. Even though I have come here on Urgent Task of Government, such dilly-dallying tactics of the distributors is also preventing me from fully concentrating on my job in hand.
I request you to kindly look into the matter and instruct M/s Sai Sharma, Vasankunj, who are the LPG Distributors in the locality I reside, to immediately provide me Gas Connection against my Transfer Voucher. I shall be greatly obliged if you kindly inform me regarding the redressal of my grievance at my e-mail ID [protected]@yahoo.com.