[Resolved]  Indian Oil Corporation — Malpractices at petrol pump

Address:Chennai, Tamil Nadu

Dear Sir

This is to bring it to your notice that petrol filler staff at Pathy & Co located on poonthamalli high road maduravoil are full of tricksters.

Diverting attention, filling less than the ordered quantity, Collecting against ordered quantity, commenting by money collector in between saying due to sleep don' loose your concentration to the filler boy

I have ordered to fill petrol for Rs.500 on 1st Feb.They asked me to see Zero for enhancing credibility, The filler boy starting filling. I have given my ATM card to money collector. Money collector drawing my attention he asked if I am interested to buy some petro card.... i was talking to him.. suddenly the filler pulled out the filler nozzle from my car..... I was surprised to note that he filled petrol for only Rs.100/-..... I anxiously reminded him that I have ordered for Rs.500/- He said Sir, please wait I am changing my hand.....again he resumed filling..... then the money collector again resumed his conversation diverting me offering the petro card.... In the meanwhile the filler boy again attempted to pull out the nozzle, I said what? he said Nothing Sir, he again resumed and filled petrol for 499.98.

All are fraudulent in this petrol pump and requires removal of such staff who are cheating the common public. If that is the case then there is every possibility that the petrol we are buying from this pump can not be pure at all.

I request the concerned officials to please look in to the matter on priority
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Shrinivasarao,

At first We are very sorry for the inconvenience caused in the past and i am confident that we have improved our standards and also the entire team was altered to provide the best services.So therefore you are always welcome and moreover you can come and experience the change now.


Best Regards,
Pathy&Co
Customer Satisfaction is our priority.

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