[Resolved]  Indian Oil Corporation / Indane Gas — Allotment of Double Cylinder booked on 24.02.2007.

I had a Indane Gas Connection - SV No: 35430 from Gurudatta Gas Service, LB Nagar, Hyderabad, which I bought at a total amount of Rs. 4000/- being cost of 1 each of Cylinder, Regulator and a Gilma make Gas Stove (which the Dealer has forced me to take) on 11.12.2006.

On 24.02.2007, I had applied for a Double Cylinder with the Dealer (No. 603154), which more than a year now and whenever I contacted the Dealer, there was no reply from his employees and the owner of the Firm (Gurudatta Gas Agency) is not to be seen in the office. The staff at the Agency, say that they got clearance upto January'07 and the Indane Authorities are clearing about 15 to 20 Cylinders per month, if it is a fact, I must have got my Double Cylinder by now. The Gas Agency staff gives me a number of answers whenever I contacted them, but they fail to give a correct answer, as to when I am going to get my Double Cylinder connection. They say one Mr. Karunakar Reddy, the Manager with Mobile - [protected] is a very helpful person and would immediately resolve the issue. But I never got him on phone and whenever I go to the Agency office to meet in person and resolve the issue, neither he nor the owner of the Agency were available. Is there any possibility to get information from the Gas Authorities to get correct information on my connection by

I request the Indane Gas Authorities to have my complaint registered on Right to Information Act and look into the issue and solve my problem.