[Resolved] Indian Oil Corporation / Indane Gas — Irregularity and always delay in delivery of gas cylinder | |
Dear Sir or Madam, I am staying in Kullu, Himachal Pradesh and having a gas connection with Indane Distributor "Spick-n-Span" (Phone no. [protected]) since 27.12.07. My consumer No. is 26177. We book our gas refill to the distributor on phone, but we are facing always delay in the delivery of cylinder. This time I booked my refill order on 22.08.08 and was been given waiting no. 4979. The person who attended the phone and given me the waiting no. assured for the delivery of cylinder after a week. After 10 days on September 1st, when I called up on distributors', they informed delivery will go tomorrow. Next day again I called up and the answer was same. On 3rd Sep. owner of the shop informed me that delivery boy has gone to my house area and today defenitely he will deliver. Today on 5th when I reached to distributors' to ask the status, they started talking abusly. They were three-four persons dealt very badly. I only asked to tell me that which date and what waiting no. is being delivered today, they said we can't tell this to consumer. Every time I am getting my gas delivery after following up atleast for ten times with atleast 20 phone calls. Please look in to the matter. Thanks and Regards, Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 10 Comments | |
Comments
Indian Oil corporation / Indane gas — delay in delivery of refills
I hv a gas connection(Single) with Sri Ram Gas Agencies in Coimbatore.I m not getting the refills in time.
1. Actually a consumer can book a refill after 21 day.
But here they take only after 30 days.
2. After the booking they take 8 - 10 days to deliver the refill
3. For this, they charge service charge of Rs.12 (Extra from the billed amount)
So, to get a refill cylinder i have to wait for 40 + days.
This trouble is with most of the dealers. But the irresponsible Government is not taking any measure to rectify. 21days time is illegal according to "Andhra Jyithi", a Telugu news daily dt.6-6-09. The same informatoin can be got from any district gas company office using RTI (right to get information).
Indian oil corporation — Delay in delivery of cylinder by distributor
I had booked the gas cylinder refill on 15 September 2009 over phone with M/s Farid Gas, Manimajra, Chandigarh against my consumer number F 9705 and was informed that delivery will be made in a couple of days. Till date (22 September 2009) I haven't got my cylinder and was told that it will take another two days i.e. Thursday 24.9.09 to deliver the cylinder. They don't inform the booking number also while making booking over phone. I request that the system may please be streamlined to ensure hassle-free service to the customers.M. Natarajan
Indian oil corporation Complaints - Delay in delivery of cylinder by distributor
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Indian oil corporation
Posted:[protected] by M.Natarajan Send email
Delay in delivery of cylinder by distributor
I had booked the gas cylinder refill on 30September 2009 over phone with M/s Surya Nagri Indane, Jodhpur, Rajasthan against my consumer number 11269 and was informed that delivery will be made in a couple of days. Till date (01 Octomber 2009) I haven't got my cylinder and was told that it will take another two days i.e. Thursday 08.10.2009 to deliver the cylinder. They don't inform the booking number also while making booking over phone. I request that the system may please be streamlined to ensure hassle-free service to the customers.
View all Indian oil corporation complaints
Indian oil corporation
Posted:[protected] by M.Natarajan Send email
Delay in delivery of cylinder by distributor
I had booked the gas cylinder refill on 30September 2009 over phone with M/s Surya Nagri Indane, Jodhpur, Rajasthan against my consumer number 11269 and was informed that delivery will be made in a couple of days. Till date (01 Octomber 2009) I haven't got my cylinder and was told that it will take another two days i.e. Thursday 08.10.2009 to deliver the cylinder. They don't inform the booking number also while making booking over phone. I request that the system may please be streamlined to ensure hassle-free service to the customers.
Delay in delivery of cylinder by distributor
I had booked the gas cylinder refill on 29September 2009 over phone with M/s Surya Nagri Indane, Jodhpur, Rajasthan against my consumer number 11269 and was informed that delivery will be made in a couple of days. Till date (01 Octomber 2009) I haven't got my cylinder and was told that it will take another two days i.e. Thursday 08.10.2009 to deliver the cylinder. They don't inform the booking number also while making booking over phone. I request that the system may please be streamlined to ensure hassle-free service to the customers.
P.S ; Booking date idicated in by complain may be corrected as 29.09.2009 instead of 30 Sept.09
I had booked the gas cylinder refill on 29September 2009 over phone with M/s Surya Nagri Indane, Jodhpur, Rajasthan against my consumer number 11269 and was informed that delivery will be made in a couple of days. Till date (01 Octomber 2009) I haven't got my cylinder and was told that it will take another two days i.e. Thursday 08.10.2009 to deliver the cylinder. They don't inform the booking number also while making booking over phone. I request that the system may please be streamlined to ensure hassle-free service to the customers.
P.S ; Booking date idicated in by complain may be corrected as 29.09.2009 instead of 30 Sept.09
INDIAN OIL CORPORATION -- INDANE GAS — DELAY IN DELIVERY OF CYLINDER
My IOC Gas consumer No is 6745. This is registered with M/s Sri Revathy Indane Gas Agency, Medavakkam, Chennai - 600 073I have registered for a refiled cylinder in November and the billing was done by them on 13th Dec. I was promised delivery on 31st Dec.Since it was not delivered again personaly visited on Monday 3rd Jan because 1st Jan and 2nd Jan was a holiday and was assured delivery on the same day. Since it was not delivered again visited personally today 4th and again same assurance was given.
Till the time of writing this complaint it is not yet delivered.
Request your immediate action in this regard and also request that it doesn't happen in future.
IOC / Indane — delay in refill delivery
I have registered with SHIVSHANKAR GAS AGENCY , PORUR , Chennai-600116.My consumer no 26922 . I bkd for my refill on 5th of April 2011 . by SMS and Email to my agency . I got a reply that i will be getting my refill by 4 days on 6th of April . But i have not received the same and we are not able to get their numbers also . Kindly look into the matter and do the needful .
Rajasankari Sethuraman
I have register with Nataraj Enterprises, Indane Gas Distributors, Yelahanka, Bangalore. The consumer no is 50074. Past three years I am noticing that when ever I book for refill I get only after 12 to 15 days. This really troubles me in cooking. Sometimes I have beg my friend for a cylinder. When I asked the manager, he say he is helpless and can not do anything. If the authority can look into it.
Dear sir/madam
Subject: - Irregularity/delay in delivery of LPG gas cylinder.
My name Ramkumar Sharma, my customer no- RF6172, Address- D-744, Dabua colony N.I.T Faridabad,
mobile no. – [protected], [protected], [protected]
With great sorrow I would have to inform my frustration for poor services. Sir I had a problem of refilling my cylinder. This problem is continuous till one half year. I am trying to make a booking for refilling my cylinder on the following no. But nobody is picking up the call at any of these numbers. Almost every booking I found the delivery of gas cylinder after 40 to 50 days or more after booking. Please look into the issue & resolve the same as I am not able to make a booking.
Subject: - Irregularity/delay in delivery of LPG gas cylinder.
My name Ramkumar Sharma, my customer no- RF6172, Address- D-744, Dabua colony N.I.T Faridabad,
mobile no. – [protected], [protected], [protected]
With great sorrow I would have to inform my frustration for poor services. Sir I had a problem of refilling my cylinder. This problem is continuous till one half year. I am trying to make a booking for refilling my cylinder on the following no. But nobody is picking up the call at any of these numbers. Almost every booking I found the delivery of gas cylinder after 40 to 50 days or more after booking. Please look into the issue & resolve the same as I am not able to make a booking.
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Indane Gas — irregularity/ delay in delivery of gas cylinder
Name of Distributor: Uday gas agency. Naroda road, Ahmedabad.consumer no. 28377.
With great sorrow I would have to inform my frustration for poor services.
(1) IVRS no.1260 does not informed cylinder booking number.
(2) I have booked gas cylinder on 03/12/2008 but till date ( i.e 16/12/2008.) cylinder not delivered.
(3)Forced to book the cylinder afer 21 days of previous delivery.
(4) Almost every booking I found the delivery of gas cylinder afetr 15 days or more after booking.
(5) Some times booking status is not cleared hence required rebooking, this takes more week or two week for getting delivery after continuous pursuation to distributor.
(6) poor response in this regard from distributor.
Your favourable action in this regard will be highly appreciated.