[Resolved] Indian Oil Corporation / Indane Gas — LEAKAGE IN GAS CYLINDER - DEFECTIVE QUALITY OF RUBBER WASHER

MADASAMY.M.A

from Hyderabad, Telangana

Address:

Tiruvallur, Tamil Nadu

The Gas cylinder supplied by IOC is getting leak while applying the regulator due to poor quality of rubber washer fitted in the cylinder nob. The service for rectification is also getting delayed for shortage of man power in the supplying agencies. After giving the complaint over phone on[protected] it is not yet rectified.

Due to the cost cutting or making profit motivation, the service to the consumer is questioned and forced to take risk on their lives.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

PRABIR KUMAR MISRA

from Port Blair, Andaman and Nicobar Islands

Indian Oil Corporation / Indane — Defective Cylinder

Sir,
I am a customer of your products since long time. My dealer's name is M/s Radharaman Gas Service & phone no. [protected]. My consumer No.T0406. I have booked cylinder on22/06/2011 vide registration no. 210348. The cylinder was supplied but it is defective. I made a complain to the dealer personally on 19.07.2011and they have assured to look after the case immediately but all in vain. Further there is no direct communication of transport from my place to dealer's shop (arround 4 KM) and it is very common problem that there is nobody to pick up telephone. Last three days I am suffering a lot. Please solve my problem immediately.