Indian Oil Corporation / LPG Cylinder — Harassments from IOC distributor

Indian Oil Corporation / LPG Cylinder — Harassments from IOC distributor

M M K SASIDHARAN NAIR from Tellicherry, Kerala

I am a customer of IOC Lpg cylinders since 1993. I got this connection in Delhi and on may 2007 I transferred this to the distribution area of Super Gas agencies Kochi, KERALA. Really I appreciate the customer service of this agency. But, unfortunately I couldn’t continue under this agency more On 14th Feb 2008. I shifted my residence to the distribution area of Anand Gas Agency, Kochi and booked a cylinder on same day. After 10 days I started to call the agency for delivery of the cylinder. 0n 26th feb they said “there is a shortage of labour in their agency to supply the cylinder and if I need I can collect from the godown. I collected and booked another cylinder on same day.[protected]. I started to call them again after 15days. They repeated the same reply. After several calls to the agency on 26th March they said IOC is not supplying cylinders regular to them and they are not bothered if I will complain to IOC. Since, I am waiting for a cylinder after 35 days . As a sincere customer to IOC for last several years I request the IOC authorities to kindly take this matter seriously and make an arrangement to get delivery of the cylinder in time without more harassment from the distributor. Thanking you With Regards MKS Nair Was this information helpful? No (0) Yes (0)

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Comments

Sasidharan

from Delhi, Delhi

I am a customer of IOC gas at Chengannur, Alapuza (Dist) and our agent m/s Puthuvelil gas agency never deliver the cyliners to houses properly. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 60 to 75 days time only. So you have to book and wait 60 to 75 days to deliver. I hope this complient will see the authority and take the necessat actions against this agency.

Karunakaran.V

from Mumbai, Maharashtra

Dear Sir,

Your Kind Attention Please:

I am V. Karunakarn customer of IOCL gas at arakkonam, vellore district and our dealer M/s Perumal Gas Agency never deliver the cyliners to houses properly. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 60 to 75 days time only. So you have to book and wait 60 to 75 days to deliver. I hope this complient will see the authority and take the necessat actions against this agency.

G.Saravanan

from Vijayawada, Andhra Pradesh

Dear Sir,

Your Kind Attention Please:

I am G.Saravanan s/o, M.Ganesan (customerno-3975.dust code no:521743)customer of IOCL gas at arakkonam, vellore district and our dealer M/s.Perumal Gas Agency never deliver the cyliners to houses properly. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 60 to 75 days time only. So you have to book and wait 60 to 75 days to deliver. I hope this complient willsee the authority and take the necessat actions against this agency.iam slso complant in two times in letter this complant in thired time so kindly action in short peride.

thanking you

Jemsheed

from Mumbai, Maharashtra

I am a customer of IOC gas at Cochin and our agent m/s Anand gas agency never deliver the cyliners in time. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 45 to 65 days time only. So you have to book and wait min 60 days to deliver. I hope this complient will see the authority and take the necessat actions against this agency.