[Resolved]  Indian Oil Corporation — Image filling station-Credit card ,Charged Thrice

Address:

East Delhi, Delhi

This is to bring to your notice that I was been charged thrice at Image filling Station, Indian Oil Petrol Pump ,Mayurvihar-1(Near City Mall) opp Glaxo Apartments, Delhi. I have filled the fuel vide bill no 404176 dated 7/9/11 for Rs 2339/70.As a practice ,as soon the fuel filled , vehicle need to be taken out from the filling point to give way to other vehicles. I have parked the car and waiting for the credit card charge slip to sign and waited for almost 10 minutes- by the time I got 4 SMS confirmed by my banker for the swapping and debit of Rs 1000/- and Rs 1339/70 three times .,After seeing the SMS I parked the Car and approach the people operating the Card .They were denied and replied they have swapped only once , when I shown them the SMS then they said you take it up with your banker and we have not received any duplicate payment. They were very rude, arrogant and don’t know how to speak to the customers.
I would request you to take up with your dealer and do the corrective action immediately. I was very embarrassed with this whole episode and would like you to take some strict action against the corrupted people and confirm back your action before I go to consumer forum.