Indian Oil Gas Cylinder — Repeated delay in supply of gas cylinder

I AM A CONSUMER OF GAS CYLINDER OF INDIAN OIL CORPORATION LTD THROUGH AGENCY OF KANDHARI GAS, ROHINI, DELHI MY CONSUMER CONNECTION NO. KG 7780

I HAVE BOOKED A GAS CYLINDER ON 05.12.2009 VIDE BOOKING NO. 3898 BUT AFTER 7 DAYS I HAVE NOT YET TO RECEIVED THE REFILLED CYLINDER. THE SERVICE OF KANDHARI GAS IS VERY POOR EVERY TIME HE TAKES 10-12 DAYS FOR SUPPLY OF CYLINDER. KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL

HOPEING EARLY ACTION AND REPLY

THANKING YOU

RAJESH KUMAR
B-7/76, SECTOR-3, ROHINI, DELHI-110085
PH NO: [protected]

I have been the customer for Indian Oil Corporation for LPG Domestic Gas Cylinder from the distributor M/S Sahni Gas Agencies at Budh Bazar, Geeta Colony, Delhi - 110031 having connection no 19729 and they denied the Booking for the Gas Cylinder on 11 January 2010 and the management stated that same can be done after 25 days and on asking of such Company guidelines an abrupt and immoral statement made was that "the booking for normal customer starts after 21 days and to those who further black is 25 days".

On taking the complaint to the Owner he didn't responded and i failed to understand the service rules and treatment to the customer. The harassment is very common on this agency and they have no criteria for taking the grievances from the customer.

The Agency name is Sabharwal Gas Agency, Budh Bazar, Geeta Colony Delhi 110031 in instead of Sahni Gas Agency

Dear Sir...
I'm a consumer of IOL Ltd. through Fancy Cook Gas Agency...3/1 Sadhanhari
Mukherjee Road.James Long sarani, Kolkata-700034.Con. No-T6442.
From last 3/4 mnths.the agency takes 20-25 days to deliver a cylinder.
Every time they said"the cylinder will be delivered within 15days.But every time
it becomes over 20 days, and another problem is that ---, they start booking for a
new one after 20 days of each delivery.
That means it will take (20+20)=40 days for one cylinder.But another agency
of the same (IOL Ltd) has no problem at all. They deliver the cylinder within 7 days.
How dose it possible??????????
Plz. Kindly look after the matter and do the needful...

My consumer no.CH6039 and my address of resident is East Shastri Nagar Dhobatand, Dhanbad(Jharkhand) (My cell No. is [protected]) M/s Chaudhary (Indane Gas) is the distributor for my connection. When ever I have been trying to contact, the phone of thr distributor remains busy and many time they have a endless hold. . But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected], 2901693) . Every time I have to face this problem for booking of gas cylinder. And some time they delay vwry much for booking and delivering the gas. For example on the date of[protected] i have book the cylinder but till now they have not delivered the gas(i.e is[protected]. So, sir this is not happening for the first time (for last 1 yrs) and sir, the process of deliverying the gas is after the 21 days from the date of issue according to the rule but they are always delaying and giving the gas after 10 - 15 days .

I request you to take proper action ensuring no such inconvenience in future.

I look forward for your earliest action and reply.

Thanking you,
From Bihari Lal Agarwal.

I am registered with Dagar Gas Service, Sector -3, Rohini. ihave have not received the refill even after 10days of my booking, I register my booking for refill thru online booking system after 10 days but when i enquire on 09/02/2010, I was informed that the gas is not booked & they booked again on 09/02/2010, Buit even after that i have not received the refill even today dated 13/02/2010. the delay is very common, it takes more than one week to get refill. Please do the needful

My consumer no. is RT140 my residance address is 707/10/22 shiv ji park khandsa road opp.anaj mandi ram dharam kanta gali gurgaon and i am registered with raghu gas agency khandsa road gurgaon 122001 ihave have not received the refill even after 45days of my booking, the delay is very common from last 2 years my mobile no. is [protected] my booking date no.1is 17/12/2009 and gas received 30/01/2010 booking no.2 is28/10/2009 receiving date 8/12/2009 booking no.3 is 09/09/2009 receiving date 15/12/2009 booking no.4 is 18/07/2009 receiving date 28/08/2009 booking date no.5 is 28/05/2009 receiving date 05/07/2009 booking no 6 is 02/04/2009 receiving date 09/05/2009 booking no 7 is 04/03/2009 receiving date 07/04/2009 booking date no 8 is 10/01/2009 receiving date is 17/02/2009 pls see my problum and fill my need.

My consumer no. is RT3338 my residance address is 707/10/22, 2nd floor shiv ji park khandsa road opp.anaj mandi ram dharam kanta gali gurgaon and i am registered with raghu gas agency khandsa road gurgaon 122001 ihave have not received the refill even after 45days of my booking, the delay is very common from last 2 years my mobile no. is [protected] my booking date no.1is 17/12/2009 and gas received 30/01/2010 booking no.2 is28/10/2009 receiving date 8/12/2009 booking no.3 is 09/09/2009 receiving date 15/12/2009 booking no.4 is 18/07/2009 receiving date 28/08/2009 booking date no.5 is 28/05/2009 receiving date 05/07/2009 booking no 6 is 02/04/2009 receiving date 09/05/2009 booking no 7 is 04/03/2009 receiving date 07/04/2009 booking date no 8 is 10/01/2009 receiving date is 17/02/2009 pls see my problum and fill my need.

My consumer no. is R33820 my residance address is 707/10/22, ground floor shiv ji park khandsa road opp.anaj mandi ram dharam kanta gali gurgaon and i am registered with raghu gas agency khandsa road gurgaon 122001 ihave have not received the refill even after 45days of my booking, the delay is very common from last 2 years my mobile no. is [protected] my booking date no.1is 17/12/2009 and gas received 30/01/2010 booking no.2 is28/10/2009 receiving date 8/12/2009 booking no.3 is 09/09/2009 receiving date 15/12/2009 booking no.4 is 18/07/2009 receiving date 28/08/2009 booking date no.5 is 28/05/2009 receiving date 05/07/2009 booking no 6 is 02/04/2009 receiving date 09/05/2009 booking no 7 is 04/03/2009 receiving date 07/04/2009 booking date no 8 is 10/01/2009 receiving date is 17/02/2009 pls see my problum and fill my need.

Dear Sir...
I'm a consumer of IOL Ltd. through DANKUNI GAS DISTRIBUTOR, Parul Kanan, p.o:Dankuni, Dist: hooghly code-140841, cust no: 21805, From last 3/4 mnths.the agency takes 20-25 days to deliver a cylinder.
Every time they said"the cylinder will be delivered within 15days.But every time
it becomes over 20 days, and another problem is that ---, they start booking for a
new one after 20 days of each delivery.
That means it will take (20+20)=40 days for one cylinder.But another agency
of the same (IOL Ltd) has no problem at all. They deliver the cylinder within 7 days.
How dose it possible?????????? For example on the date of[protected] i have book the cylinder but till now they have not delivered the gas.
Plz. Kindly look after the matter and do the needful...

I am registered with Pearey lal & Sons, 13, PNB Building, Karol Bagh, New Delhi-11005. My consumer No. 15838. I have have not received the refill even after 17 days of my booking, I register my booking for refill thru online booking system on 12.3.2010 and 20/3/2010 respectively, but when I enquire on 26/03/2010, I was informed that the gas is not booked & they booked again on 26/03/2010 with Complaint No. 4990, Buit even after that i have not received the refill even today dated 29/03/2010. the delay is very common, it takes more than three week to get refill. Please do the needful

I am registered with Pearey lal & Sons, 13, PNB Building, Karol Bagh, New Delhi-11005. My consumer No. 15838. My mobile no. [protected]. I have have not received the refill even after 17 days of my booking, I register my booking for refill thru online booking system on 12.3.2010 and 20/3/2010 respectively, but when I enquire on 26/03/2010, I was informed that the gas is not booked & they booked again on 26/03/2010 with Complaint No. 4990, Buit even after that i have not received the refill even today dated 29/03/2010. the delay is very common, it takes more than three week to get refill. Please do the needful

I am customer of your gas cylinder account no.03793 of arjune gas agency[protected]ahmedabad . since last 15 days on line gas booking no.[protected] is not helping me in booking of gas cylinder.Half the way system is dis-continuing.


V P Goswami
[protected]
[protected]@yahoo.co.in