[Resolved]  Indian Oil Gas — frauds to the customer by agency

Address:

Central Delhi, Delhi

Sir
Myself Shanker Lal having GAS CONNECTION no-8443 with D.P. THAKUR ,DARYA GA
NJ , N.D.I am facing problems with this agency my son Padam visit the
mentioned address for the comlaint from there he get your Mob. No.[protected]
221 he tried your no many times but no response from your side .My problem
is this that i had booked the GAS last week then on=A001/2/2011 one of agen
cy supplier visit to my residense about gas supply & pickup the cylender from
there by saying that he will be back soon with the cylender that person
name is Rakesh he supply the Gas to my residence on regular basis but that
day is not turn back then my wife Kamla Devi visit at=A0above mentioned add
ress and meet Mr. Thakur about this concern then he say that this is not our
problem as that Rakesh has resign from here 3 days back when she ask for
his address then he says that we don't have any address . this is simply
fraud case which happned in this Agency.
Today when my son Padam visit the same address the ladies at reception ask
to come in the evening with your mother to verify that person, can you tell
me how you help me in this case, as you are the Area Incharge of the
company& this Agency is under your area .The TOLL FREE NO--[protected] ment
ioned in there office is also doesn"t exist.
What happened in this Agency can you search out , for any other clerification
in this regards you can call me at my Mob No--[protected].
To
I.O.C.{GAS SUPPLY DEPARTMENT }
SIR ,
I am surprised that what ever the information we get from D.P.THAKUR is wrong from reception we get the email address [protected]@yahoo.com of prem kr sakuja is also wrong when i try to call him at his mob he never respond to customer phone noone of them is ready to take responsiblity about my complaint , above mentioned complait i try to forward to Mr. Sakuja Area Incharge of I.O.C.{GAS} department i unable to mail as his emali address given to us is wrong by D.P.THAKUR office , this shows that something is going wrong in this Agency which they try to escape from the customer.
Your company is branded company but these kind of people is very dangerous for your company .
Kindly help me out in this case to get my cylender back from them & take some strict action against all of them to teach them lesson as soon as possible. For any other clerification in this regrds you can call me at my mentioned mob no.
Waiting for your positive reply soon

Regards
SHANKER LAL
MOB N0-[protected]

Regards
Shanker Lal
Mob No-[protected]