[Resolved] Indian Oil Limited - LPG Cylinder — Suravi gas, City Centre.Durgapur-(ODE:[protected]Non-Delivery of LPG Cylinder | |
Suravi gas, City Centre.Durgapur----Non-Delivery of LPG Cylinder To 1.Indian Oil Corporation Ltd., Represented through Chairman, Indian Oil Corporation Ltd., Regd. Office: ‘Indian Oil Bhavan’, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai – 400 051. 2. General Manager (LPG-MO) ‘Indian Oil Bhavan’, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai – 400 051. 4. Dy. Director Legal Metrology, Govt. of India Deptt. of Consumer Affairs, Regional Reference Standards Laboratory, Kolkata 5. Addl. Secretary Department of Consumer Affairs Ministry of Consumer Affairs & Public Distribution, Krishi Bhawan, New Delhi 6.Govt. of west bengal, represented by The Controller, Legal Metrology Govt. of west bengal, Food, Supplies & Consumer Welfare Department, Kolkata 7)The Sales Officer, Customer Care Sale (LPG), 2, Gariahat Road (South), Indian Oil Bhavan, Kolkata-700029 Dear sir, I am a consumer of LPG in suravi gas.Durgapur west bengal.my customer nunber is******* 1)The distributer never picks up the telephone for booking. 2)They dont have any IVRsystem. 3)They do not accept booing of gas before 15 days of delivery of one cylinder. 4)Their behaviour towards customer is disgrasefull. 5)Their delivery boys do not show us the weight of the cylinder at the time of delivery. 6)after booking the lpg cylinder is delivered only afer 15-17 days.So a family needs to wait for more than 1 month for a cylinder 7)They say that this is done for non supply of cylinders whereas cyinders are available in black market for Rs *** extra Please please help us In this situation IOC is requested to take action against this distributor . koushik ray [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Dear sir,
I am a consumer of LPG in suravi gas.Durgapur west bengal.my customer nunber is*******
The distributer never delivery 36 days from booking cylinder date .
My family member is eight and assign two cylinder from suravi.
Why delayed is happend last eight to nine months before.
They dont have any IVRsystem.
They do not accept booking of gas before delivery of one cylinder.
Their behaviour towards customer is disgrasefull.
Their delivery boys do not show us the weight of the cylinder at the time of delivery.
After booking the lpg cylinder is delivered only after 36 days.
So a family needs to wait for more than 1 month for a cylinder
They say that this is done for non supply of cylinders whereas cyinders are available in black market for Rs *** extra.
Pl note that point : OTHER DISTRIBUTOR, AFTER BOOKING OF LPG CYL. IS DELIVERED ONLY AFTER 1O DAYS.
Please help us and change my distributor.
In this situation IOC is requested to take action against this distributor .
thanks
swapan kumar banerjee
[protected]
I am a consumer of LPG in suravi gas.Durgapur west bengal.my customer nunber is*******
The distributer never delivery 36 days from booking cylinder date .
My family member is eight and assign two cylinder from suravi.
Why delayed is happend last eight to nine months before.
They dont have any IVRsystem.
They do not accept booking of gas before delivery of one cylinder.
Their behaviour towards customer is disgrasefull.
Their delivery boys do not show us the weight of the cylinder at the time of delivery.
After booking the lpg cylinder is delivered only after 36 days.
So a family needs to wait for more than 1 month for a cylinder
They say that this is done for non supply of cylinders whereas cyinders are available in black market for Rs *** extra.
Pl note that point : OTHER DISTRIBUTOR, AFTER BOOKING OF LPG CYL. IS DELIVERED ONLY AFTER 1O DAYS.
Please help us and change my distributor.
In this situation IOC is requested to take action against this distributor .
thanks
swapan kumar banerjee
[protected]
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Department of Consumer Affairs
Ministry of Consumer Affairs & Public Distribution,
Krishi Bhawan,
New Delhi
Respected sir,
I am a consumer of LPG in Raj Flame agency, Shop No. 11, Shanti Market, Rama Park, Mohan Garden, New Delhi-59 having phone no. 25337713.My customer number is SRF5678.
1)The distributer never picks up the telephone for booking.
2)They do not accept booing of gas before 21 days of delivery of one cylinder.
3)Their behaviour towards customer is disgrasefull.
4)Their delivery boys do not show us the weight of the cylinder at the time of delivery.
5)After booking the LPG cylinder is delivered only after 15-17 days ever more than that.So a family needs to wait for more than 1 month for a cylinder
6)They say that this is done for non supply of cylinders whereas cyinders are available in black market.
Please please help us
In this situation IOC is requested to take action against this distributor .
K.N Ojha
[protected]