Indian Oil, M/S Pragya Gas Service, Patti, Pratapgarh (Up) — negligence to new customers

I submitted completed application for new gas connection two times since last four years, I am sorry to say that at one side Gvt. wants to make kitchens smoke-free and on other side it's Gas Cos. don't provide new connections, and the Distributors, Agents are making black moneys by selling connections in blackmarket. If Gvt. cares people then please take action against M/s. Pragya Gas Service, Patti, Pratapgarh (UP). But question is that if Gvt. have so much willpower?