[Resolved]  Indian Railway Catering And Tourism Corporation Limited — TDR refund

Hello Sir,

I need your help for the refund of my money for the tatkal ticket I booked from Bhusawal to Pune. Firstly I reached to railway station of Bhusawal 3/4/2011 to catch the train as per the plan. And when I enquired about the train status I got to know that it was 8hrs late. It was seriously a pain for me to wait for that long and this late enabled me to miss my work related meeting scheduled next day at Pune. So I had to drop my plan to board the train and had to go to my relatives house becuase it wasn't possible for me to wait in the waiting room which was pathetically maintained with lots of mosquitos dying to suck my blood. It really felt me that trusting Indian Railways is no more an good option; instead if I would have travelled by sleeper bus I would have reached the destination in time and attended the meeting. Also I got to know that the train is late by 6-8 hrs on every day basis adding to my frustation. Why dont this railway corporation update the scheduled time of the train late by 8 hrs, it will really help the people getting frustated unnecessarily. I was strangled for almost 4 hrs unnecessarily only to take the decision not to board the train and skip my work.

I filled TDR on 3/4/11 however within week IRCTC updated TDR status as "Forwarded to Railways", I was so happy at the prompt service. Perhaps soon it resulted into my disappointment as I couldn't see any changes in the status week by week. Now it has been 95 days and I dont have any update.

I woud request you to help me refund my money ASAP.

Below are my ticket details with TDR status and also please refer image attached.

TICKET DETAILS -

PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 1-4-2011 Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 03/4/2011 Railway Zone: CR Bank: CITI DEBIT CARD
Total: Rs 317.00 Train No: 12130 Ticket Charge: Rs 307.00
From Station: BHUSAVAL JN(BSL) Quota: Tatkal To Station: PUNE JN(PUNE)
IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai

TDR DETAILS-

Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: CR TDR Filing Date: 04-Apr-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00