Indiaplaza. In — Duplicate product sold

Hi,

I had good trust on Indiaplaza and shopped regularly with Platinum membership.
To my dismay my trust was broken with a faulty product.
I found myself cheated. :( The mobile which I shopped was mutilated and shipped with duplicate parts.

I bought a mobile Sony Ericsson K790i With one year warranty.
My order number was[protected]. When I received the mobile the box was open So I informed Indiaplaza and also made a call to the vendor whose number I found on the invoice. JD COM[protected].
He said me that for warranty purpose he had put the seal so it was unpacked.

I trusted him and said fine.
Now after several months I faced a problem with mobile camera so stepped into the sony ericsson service centre with the bill to claim warranty.
They opened the mobile infront of me and found that display was a local product and wasn't original. I blasted them badly, how come it can be duplicate when first time I am coming for service after I bought it new . That person showed me the display and it is duplicate. :(

They refused to service my mobile under warranty.
As per my request I got the letter from the Service centre that display of the mobile is duplicate.

I handed over the mobile and service rejection letter to J.D which is situated in Nungambakkam, Chennai. He kept my mobile to investigate and returned me back after 15 days. He din't take any action. moreover din't return the letter of rejection which I got from service centre.

I went to another service centre and got a new letter which I attached and sent to Indiaplaza.
I never expected such a cheat .I emptied my wallet for a good mobile and not for any second hand assembled one hence I complained indiaplaza in Feb 09 and after 2months they called me and left unattended. Gautam, team lead called me and just took support of their vendor J.D COM . They don't care for customer's grievance.

I am helpless :(

Kindly help me in this regard.

Thanks,
Deepak
[protected]