[Resolved]  Indiaplaza — Misleading and Frustrating

Address:

Hyderabad, Andhra Pradesh

i had ordered 4 books from this website and all i had is problems. I had ordered 4 Agatha Christie novels and when i received them i saw that these were comic novels and not original novels. i spoke to them and one of the supervisors promised a call back but i never received any and so when i call back again the next agent says that there are no details and so raises the complaint mentioned above. Not only this i had ordered a jeans earlier and i had ordered size 34 but received size 36 and so when i call they apologize and tell me that there are no pick up services in hyd, strange but they can sell products in hyd so i return it and they take their own sweet time to credit the amt back to the prepaid account and now i have ordered again and the things have not yet been shipped, frustrating. Moreover i had also ordered a kadhai and it was mentioned on the website that the spatulas and scrubbers were to be delivered and i did not receive them, so i have to lodge a complaint again and then they ship it to me separately. Not only this i have had problems with all the orders almost that i have placed with india plaza and my experience is simply frustrating, they never seem to fulfill their commitments and get things right. Overall the website is way below the standard of the likes of myntra, jabong and flipkart. I am a very frustrated customer and pledge never to order anything from them again. So i would also recommend others to stop making any purchases from this website.